SHC 34 1.1,1.2
Definition of “Duty of Care”
Duty of care is a legal term and this is a definition from a legal dictionary.
Duty of care n: A requirement, that a person act toward others and the public with watchfulness, attention, caution and prudence that a reasonable person in the circumstances would. If a person's actions do not meet this standard of care, then the acts are considered negligent, and any damages resulting may be claimed in a lawsuit for negligence.
Explain what it means to have a duty of care in own work role
The beginning of the implementation of a DUTY OF CARE while in my work role starts by arriving on time for my shift, this will ensure that I have enough time to prepare and familiarize myself with any issues affecting clients. I have to be vigilant of any hazards within the work place, if I identify a hazard or something that could be a risk to a client, my self or one of my colleagues, I would immediately report it to my supervisor or line manager.
While working with clients in my work role, I always conduct myself in a professional and non-, judgmental manner, I treat the individual with respect and courtesy. I approach and talk to the individual with respect and an attitude that, their needs are paramount, that I am there to safeguard the interests of the individual.
I will always maintain their confidentiality, except when I believe the individual or another person may be at risk of harm. When gathering information from an individual, I always make sure all information is handled according to procedure.
All concerns I have regarding an individual or any allegation made about an individual to me, I would have a duty to report to my supervisor or line manager, this would be in keeping with safe working practise.
At the end of the shift I will attend a check out where, any issues reported or...