SHC 3134 Demonstrate Strategies That Can
SHC 3.1
3.4 demonstrate strategies that can be used to clarify misunderstandings.
There are many ways when situations can be misunderstood, this doesn’t just mean verbal. It could mean body language, attitude and the ways that you interact with another person. When you support somebody you will always have to get to know how is best to understand some one and then you as a support worker to approach situations and deal with.
Language differences
When providing support for some one that speaks a different language, can be a difficult and isolating experience for the person. When in this situation you need to understand exactly what language they talk and what they actually feel comfortable in ways of being approached. When in their home or in a care setting, supporting them, involving and making a relationship with them as an individual will help make the person bit more comfortable.
Always before interacting or communicating with any one, always make sure you know what language they talk and ways of communication comfortable with. If you are unaware of this you can ask friends, family members or even a manager that will know information about the client’s needs. Never just assume you know what language or way some-one prefers to communicate, as this will cause upset and distress to the individual. You can also go to your local adult service department, which will provide you with a list of interpreters and may be able to help you.
A professional interpreter, could be used on many occasions also on a to have when an individual talks another language on serious discussions or communication issues. Even though an interpreter isn’t going to be alongside you all the time when communicating with you, there are other ways that you can communicate with the person. This could involve flash cards or sign language, but also this would give you a great advantage to learn the language as you go along through the flash cards or even the sign language. This is again as long
3.4 demonstrate strategies that can be used to clarify misunderstandings.
There are many ways when situations can be misunderstood, this doesn’t just mean verbal. It could mean body language, attitude and the ways that you interact with another person. When you support somebody you will always have to get to know how is best to understand some one and then you as a support worker to approach situations and deal with.
Language differences
When providing support for some one that speaks a different language, can be a difficult and isolating experience for the person. When in this situation you need to understand exactly what language they talk and what they actually feel comfortable in ways of being approached. When in their home or in a care setting, supporting them, involving and making a relationship with them as an individual will help make the person bit more comfortable.
Always before interacting or communicating with any one, always make sure you know what language they talk and ways of communication comfortable with. If you are unaware of this you can ask friends, family members or even a manager that will know information about the client’s needs. Never just assume you know what language or way some-one prefers to communicate, as this will cause upset and distress to the individual. You can also go to your local adult service department, which will provide you with a list of interpreters and may be able to help you.
A professional interpreter, could be used on many occasions also on a to have when an individual talks another language on serious discussions or communication issues. Even though an interpreter isn’t going to be alongside you all the time when communicating with you, there are other ways that you can communicate with the person. This could involve flash cards or sign language, but also this would give you a great advantage to learn the language as you go along through the flash cards or even the sign language. This is again as long