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Sample of Job Advert, Job Description and Person Specification

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Sample of Job Advert, Job Description and Person Specification

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Job advert
KANE
Kane ltd. is a family business company with 8 local outlets for clothing. Aside the 8 outlets, they also have an office in San Gwann. The company is recruiting people as:
CUSTOMER CARE OFFICER (REF: 71193)
The candidate should have at least 6 O’Levels including Maltese, English and another language, 2 years experience in this job role, be well organised, be responsible, be good to work in a group as well as working on their own, have ECDL, have good communication skills and are willing to work. Good conditions are given to the selected candidate as well as bonuses every June and December. Applicants should send their CV attached with an application letter by not later than 30th December 2012 to: RECRUIT@KANE.COM or send via mail to: Mr. T. Bajada

HR Manager
Main Street
San Gwann

Job description
KANE
CUSTOMER CARE OFFICER (REF: 71193)
The person having this job will have several duties such as taking telephone calls, taking messages, dealing with callers, filing, photocopying, assisting to the customer care co-workers and assistant and report to the customer care manager Mr. J. Schembri. This is a clerical job on level 2 and the selected candidate is to work in the new building in San Gwann. The customer care officer will have responsibilities such as: Answering telephone calls

Taking messages
Dealing with callers
Filing
Photocopying
Typing reports
Sending reports to the manager to let him know about complaints File reports in appropriate files
Type, send and receive emails
And other duties
The customer care officer has to work with other customer care officers as well with the customer care manager. The applicant must have O’Level standard of education, preferably Maltese, English and another language and have ECDL. Name of complier: Roxanne Bartolo – HR Assistant

Name of approver: Ms. P. Pace – HR manager...