Hca Bus 303
BUS 303
HR Management
06/17/13
As the Care Team Coordinator/Scheduler for Gentiva Health Services I have multiple job functions. I receive and enter data for new and current patients and employee records. I create, maintain and update the clinician’s schedules according to patient’s needs. I also maintain clinician availability. I am the point of contact for all interactions with clinical team members, administrators, referral sources, and the patients. I prepare clinical records for new patients upon receipt of referral. I complete administrative review of clinical records at start of care and upon discharge. I file incoming documents daily. I maintain a control procedure for patient files. I also maintain a tracking system to ensure clinical records are current according to company policy.
The qualifications for this position are to obtain a high school diploma or equivalent. You must obtain a minimum of one-year data entry, word processing, and/or medical records maintenance experience in a medical or healthcare customer service environment. You must have organizational skills, verbal and written communication skills. You should obtain exceptional customer service and problem solving skills. Ability to multi task is a must. You must obtain excellent computer skills, since majority of the work will be computer based.
The selection process included a resume, application, phone interview, and a face to face interview. I think the process that they used for the selection process is effective. The company checks resumes and compare candidates. Once they select candidates that meet qualification requirements, they schedule a phone interview. After the candidate passes the phone interview, they are required to complete an online application. Once that application is complete, they the schedule a face to face interview. Once they interview all candidates they select the most eligible candidate for the
HR Management
06/17/13
As the Care Team Coordinator/Scheduler for Gentiva Health Services I have multiple job functions. I receive and enter data for new and current patients and employee records. I create, maintain and update the clinician’s schedules according to patient’s needs. I also maintain clinician availability. I am the point of contact for all interactions with clinical team members, administrators, referral sources, and the patients. I prepare clinical records for new patients upon receipt of referral. I complete administrative review of clinical records at start of care and upon discharge. I file incoming documents daily. I maintain a control procedure for patient files. I also maintain a tracking system to ensure clinical records are current according to company policy.
The qualifications for this position are to obtain a high school diploma or equivalent. You must obtain a minimum of one-year data entry, word processing, and/or medical records maintenance experience in a medical or healthcare customer service environment. You must have organizational skills, verbal and written communication skills. You should obtain exceptional customer service and problem solving skills. Ability to multi task is a must. You must obtain excellent computer skills, since majority of the work will be computer based.
The selection process included a resume, application, phone interview, and a face to face interview. I think the process that they used for the selection process is effective. The company checks resumes and compare candidates. Once they select candidates that meet qualification requirements, they schedule a phone interview. After the candidate passes the phone interview, they are required to complete an online application. Once that application is complete, they the schedule a face to face interview. Once they interview all candidates they select the most eligible candidate for the