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GSLIS INFORMATION TECHNOLOGY SERVICES COMPUTER LAB MANAGEMENT: ANALYSIS AND RECOMMENDATIONS Prepared for Dr. Mary-Lynn Rice-Lively, Coordinator of Information Technology Services by Students in the Fall Semester 1997 Class Systems Analysis and Evaluation (LIS 387.5) Jon Drucker Aimee Green Dan Huo James Irwin Matt McGrievy Kevin Rioux Sybil Shearin Magan Stephens

under the direction of Professor Ronald E. Wyllys

Graduate School of Library and Information Science The University of Texas at Austin 1997 December 2

Those copyright items (if any) reproduced herein have been copied as fair use for the educational purpose for which the study treated herein was undertaken and is here reported. Except for such otherwise copyright items, the entire contents of this report are copyright © 1997 by Ronald Eugene Wyllys for the benefit of the GSLIS Foundation, Graduate School of Library and Information Science, The University of Texas at Austin, Austin, Texas 78712-1276. Permission to copy, quote, reproduce, and/or use all or any part of the contents of this report (except those parts that are otherwise copyright) is granted to all persons and organizations, provided that due acknowledgment is made of the source of the material thus utilized. Telephone: 512-471-3969/2742; 800-551-0294 Fax: 512-471-3971 Email: wyllys@gslis.utexas.edu Graduate School of Library and Information Science Sánchez Building 564 The University of Texas at Austin Austin, Texas 78712-1276

TABLE OF CONTENTS
1 EXECUTIVE SUMMARY.............................................................................................................................................................1 2 PROJECT OVERVIEW ...............................................................................................................................................................1 2.1 TEAM COMPOSITION .................................................................................................................................................................2 2.2 PROJECT DESCRIPTION ..............................................................................................................................................................2 2.3 M ISSION STATEMENT ...............................................................................................................................................................2 3 INFORMATION TECHNOLOGY LAB: ANALYSIS ............................................................................................................3 3.1 CURRENT SITUATION ................................................................................................................................................................3 3.1.1 Present Capabilities..........................................................................................................................................................3 3.1.2 Historical Context .............................................................................................................................................................3 3.1.3 System Context ...................................................................................................................................................................4 3.1.4 Operations and Organization .........................................................................................................................................4 3.1.5 Constraints..........................................................................................................................................................................4 3.2 DESIRED CAPABILITIES.............................................................................................................................................................5 3.3 PROPOSED SOLUTION...
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