Role Of Relegoation In Health Care

DELEGATION IN HEALTH CARE

BY KELLEY UNDERWOOD-WILLIAMS
HCS/350
OCTOBER 20,2014
DIANE RODRIGUEZ

INTRODUCTION
• “ DELEGATION IS THE TRANSFERRING TO A COMPETENT INDIVIDUAL AUTHORITY TO
PERFORM A SELECTED NURSING TASK IN A SELECTED SITUATION.”

(NATIONAL COUNCIL OF STATE BOARDS
OF NURSING. 2009)

THE DELEGATION PROCESS
1. ASSESSMENT
• KNOW YOUR WORLD

• KNOW YOUR ORGANIZATION
• KNOW YOURSELF
• KNOW YOUR DELEGATE

2. PLAN
• KNOW WHAT NEEDS TO BE DONE

THE DELEGATING PROCESS
3. INTERVENE
• PRIORITIZE AND MATCH THE JOB TO THE DELEGATE
• KNOW HOW TO COMMUNICATE
• KNOW HOW TO RESOLVE CONFLICT

4. EVALUATE
• KNOW HOW TO GIVE FEEDBACK
• EVALUATE AND PROBLEM SOLVE

EXAMPLE OF A DELEGATION ISSUE

WHO ARE THE STAKEHOLDERS?
• PATIENT

• PHYSICIAN
•