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Role of Chief Executive Officer in Strategic Management Process

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Role of Chief Executive Officer in Strategic Management Process
Chief executive officer is the most important figure in strategic managementprocess. S/he plays many roles in an organization. Planning, organizing,leading, and controlling are the major parts of management activities that amanager performs. Actually, strategic management is the top-levelmanagement. It covers all the management functions because it starts fromplanning such as environmental analysis and strategic choice, associated withorganizing and leading in implementation phase, and lastly also evaluates andcontrols the results. Similarly, CEO also uses his or her conceptual, humanrelation, and technical skills in strategic management process.

CEO is the head of employees and major executive representative of board ofdirectors. He or she plays vital role to make amicable relationship withcustomers, competitors, suppliers, and other stakeholders on the behalf oforganization. Generally there are many other titles used for this position suchas managing director, executive chairman, vice chairman, and executivedirector.

Generally, chief executive performs general management functions namelyplanning, organizing, leading, and controlling. It is a never ending and cyclicprocess. Chief executive requires various types of skills such as conceptual,human relation, and technical skills. Top-level managers require moreconceptual skills whereas bottom level employees require more technicalskills. Nevertheless, a CEO requires all the skills to be an effective manager.

Mintzberg listed role of CEO in ten points and grouped them into three. A CEOgenerally plays many roles such as figurehead, leader, and liaison as theinterpersonal role. S/he collects information, circulates information, andprovides information to media as the part of informational role. Further, s/healso takes part in decision making, negotiating, disturbance handling andresources allocation as the part of decision-making role.

A CEO not only attends many ceremonies being a figurehead but linksinsiders with



References: etcherman, Gordon and Rizwanul0 Islam (eds.) (2001): East Asian Labour Markets and theEconomic Crisis: Impacts, Responses and Lessons. World Bank and ILO. Washington,D.C. and Geneva. Campbell, Duncan (2001): ASocial Dialogue and Labour Market Adjustment in East Asia after theCrisis@, in Betcherman and Islam (2001). International Labour Office (1996): World Employment Report 1996/97. Khan, Azizur Rahman (2001): Employment Policies for Poverty Reduction. Issues in Employment andPoverty, Discussion Paper 1, ILO, Geneva. Lee, Eddy (1998): The Asian Financial Crisis: The Challenge for Social Policy, ILO, Geneva. Stiglitz, Joseph E. (2001): "Employment, Social Justice and Societal Well-being". Keynote speech atthe ILO Global Employment Forum, 1-3 November 2001, ILO, Geneva.

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