Ritz Carlton

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  • Topic: Ritz-Carlton Hotel Company, Ritz-Carlton, Hotel
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Ritz Carlton
“ You can't be a legend without a great story ”

The Ritz-Carlton Hotel Company, L.L.C. is the parent company to the luxury hotel chain, Ritz-Carlton Hotels. Ritz-Carlton operates 81 luxury hotels and resorts in major cities and resorts in 26 countries worldwide. The hotel company is today a subsidiary of Marriott International.

Company History

The history of The Ritz-Carlton Hotel Company, L.L.C. originates with The Ritz-Carlton, Boston. The standards of service, dining and facilities of this Boston landmark serve as a benchmark for all Ritz-Carlton hotels and resorts worldwide. The legacy of The Ritz-Carlton, Boston begins with the celebrated hotelier Cesar Ritz, the “king of hoteliers and hotelier to kings.” His philosophy of service and innovations redefined the luxury hotel experience in Europe through his management of The Ritz Paris and The Carlton in London.

The Ritz-Carlton Logo

The lion and crown Ritz-Carlton logo is a combination of the British royal seal (the crown) and the logo of a financial backer (the lion). This logo was created by Cesar Ritz. *In 1927 when The Ritz-Carlton, Boston opened, it had obtained permission to use the name from The Carlton Investing Company of New York, which was licensed by The Ritz Hotels Development Company, Ltd. of London, England. Gold Standards|

The Credo
The Motto
The Three Steps of Service
Service Values
The 6th Diamond
The Employee Promise

The Credo

The Ritz-Carlton Hotel is a place where the genuine care and comfort of our guests is our highest mission. We pledge to provide the finest personal service and facilities for our guests who will always enjoy a warm, relaxed, yet refined ambience. The Ritz-Carlton experience enlivens the senses, instills well-being, and fulfills even the unexpressed wishes and needs of our guests.

Motto

At The Ritz-Carlton Hotel Company, L.L.C., "We are Ladies and Gentlemen serving Ladies and Gentlemen." This motto exemplifies the...
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