SR-rm-006
Learning Team A
Kevan Burton, Elizabeth Oshiro, Adam Steward, Jens Walker
University of Phoenix
POS/421 – Windows Server Networking
Lydia Bell
January 11, 2009
Riordan Windows Operating System Upgrade Riordan Manufacturing is a global manufacturing company of custom plastic products. Riordan has headquarters located in San Jose, California and additional plant locations in Albany, Georgia; Pontiac, Michigan and Hangzhou, China. Each of the company locations consist of aging and disparate computer system infrastructure. The company’s Chief Information Officer, Maria Trinh, has submitted Service Request SR-rm-006 in an effort to recommend a potential upgrade of the Windows operating systems used in the San Jose, CA corporate headquarters location. This response to the service request evaluates Riordan’s current systems and provides feature and cost comparisons of more modern desktop and server operating systems. This proposal compares Windows XP, Windows Vista, and Windows Server 2003 operating systems to the company’s current environment, provides cost estimates and a recommended upgrade solution.
Windows XP Professional
Microsoft Windows XP was launched in October 2001 as a replacement for the Windows 2000 operating system, which previously replaced Windows NT, Windows 98 and Windows ME operating systems. According to About.com (n.d), “there are more than a dozen different versions of Windows XP, but the most common are XP Home, XP Professional, and XP Media Center” (para. 5). The Home version is intended for basic home computing use, while the Media Center version is intended for home multimedia entertainment. The Professional edition includes all the features of the Home version, but includes additional security features and networking capabilities for computer networks, making it ideal for businesses. About.com (n.d.) further states that XP Professional is classified as a business product, so
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