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UMI

The University of San Francisco

A MIXED METHOD CASE STUDY: BAR-ON EQ-I FRAMEWORK OF
EMOTIONAL INTELLIGENCE AND THE SCHOOL LEADERSHIP EXPERIENCES
OF PRINCIPALS WHO COMPLETED AN URBAN LEADERSHIP PROGRAM IN
NORTHERN CALIFORNIA

A Dissertation Presented to The Faculty of the School of Education
Department of Leadership Studies
Organizational and Leadership Program

In Partial Fulfillment of the Requirements for the Degree
Doctor of Education

by
Jasvinder Kaur
San Francisco
May 2010

UMI Number: 3407600

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INFORMATION TO ALL USERS
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In the unlikely event that the author did not send a complete manuscript and there are missing pages, these will be noted. Also, if material had to be removed, a note will indicate the deletion.

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UMI 3407600
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THE UNIVERSITY OF SAN FRANCISCO
Dissertation Abstract
A Mixed Method Case Study: Bar-On EQ-i Framework of Emotional Intelligence and the
School Leadership Experiences of Principals Who Completed an Urban Leadership
Program in Northern California
The complex nature of urban schools requires urban school principals to have the ability to improve academic achievement, to work in challenging urban environments, and to struggle through the bureaucratic challenges of state and federal standards, rules, and regulations. The issue facing the educational community is whether to wait for federal and state organizations to create standards, rules, and regulations to appropriately support and to help school principals become outstanding principals; or whether



References: Allen, L. (2003). The relationship between the emotional intelligence competencies of principals in the Kanawha County School System in West Virginia and their teachers ' perceptions of school. Dissertation Abstracts International, 65, 2841. Arkin, A. (2004). Serve the servants. People Manage, 10(25), 30-33. Barbuto, J. E., & Burbach, M. E. (2006). The emotional intelligence of transformational leaders: A field study of elected officials Bar-On, R. (1997a). The Emotional Quotient Inventory (EQ-i): A test of emotional intelligence Bar-On, R. (1997b). The Emotional Quotient Inventory (EQ-i): Technical manual. Bar-On, R. (2005). The Bar-On model of emotional-social intelligence (ESI) [Electronic version] Barrow, G. (2007, June 20). Urban leadership program holds conference. Sacramento Observer, p Bass, B. M. (1990). From transactional to transformational leadership: Learning to share the vision Bennett, M. (1993). Towards ethnorelativism: A developmental model of intercultural sensitivity Bloom, G., Castagna, C., Moir, E., & Warren, B. (2007). Blended coaching: Skills and strategies to support principal development Boyatzis, R., & McKee, A. (2005). Resonant leadership. Boston: Harvard Business School Press. Boyatzis, R. E., & Sala, F. (2004). The Emotional Competence Inventory (ECI). In G. Burns, J. M. (1978). Leadership. New York: Harper & Row. Bjerknes, D., & Paranica, K. (2002). Training emotional intelligence for conflict resolution practitioners California Commission on Teacher Credentialing. (2004). Standards of quality and effectiveness for administrative services credentials years: 2003-04, 2004-05, 2005-06, 2006-07, 2007-2008. Retrieved March 8, 2009, from http://dq.cde.ca.gov/dataquest/ California Department of Education. (2009b). California state student enrollment by ethnicity: School years: 2003-04, 2004-05, 2005-06, 2006-07, 2007-2008. Retrieved March 8, 2009, from http://dq.cde.ca.gov/dataquest/ California State University, Sacramento, (n.d.) studies: Urban Leadership Program. Retrieved February 25, 2008, from http://edweb.csus.edu/edlp/urban.html California State University, Sacramento. (2005). Finding the leaders. Sac State Magazine. Retrieved March 12, 2008, from http://www.csus.edu/pubaf /journal/fall2005/research/leaders.htm California State University, Sacramento Public Affairs. (2005). Targeting urban school leaders Cino, S. (2006). The need for emotional intelligence in leadership. FBI Law Enforcement Bulletin, 75(9), 10. Condren, T., Martin B. N., & Hutchinson, S. (2007). What does emotional intelligence and gender have to do with leadership effectiveness .. Cook, S. D. N., & Yanow, D. (1993). Culture and organizational learning. Journal of Management Inquiry, 2, 373-390. Council of Chief State School Officers. (1996). Interstate school leaders licensure consortium (ISLLC) Retrieved February 22, 2008, from http://www.ccsso.org ISLLC 2008. Retrieved February 15, 2009, from http://www.wallacefoundation .org/KnowledgeCenter/KnowledgeTopics/CurrentAreasofFocus/EducationLeader Crew, R. (2007). Only connect: The way to save our schools. New York: Farrar, Strauss, & Giroux. Crews, A. C., & Weakly, S. (1996). Making leadership happen: Southern regional education board (SREB) model for leadership development Downey, J. A. (2008). Hierarchy and happiness: The influence of emotion on administrative job satisfaction Downton, J. V. (1973). Rebel leadership: Commitment and charisma in a revolutionary process Farkas, S., Johnson, J., & Duffett, A. (2003). Rolling up their sleeves: Superintendents and principals talk about what 's needed to fix public schools Farrington, E. L. (2008). Use emotional intelligence to improve your work. Women in Higher Education, 17(6), 19-20. Feldman, D. (1999). Emotionally intelligent leadership: Inspiring others to achieve

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