Report on Robi Introduction

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Robi Axiata Limited

HR Policy Manual Proposed By : Chief Human Resources Officer Approved By: Management Council

Effective : 01 July 2011 Version : 01 Document ID: RAx/HR/001/11

Robi at a glance 32 million calls …. 500 thousand sms…. everyday, at Robi, we help you reach out…reach out to bond … to bridge… and to build your dreams… About Us: Robi is a dynamic and leading countrywide GSM communication solution provider. It is a joint venture company between Axiata Group Berhad, Malaysia and NTT DOCOMO INC, Japan. Robi, formerly known as Telekom Malaysia International (Bangladesh), commenced its operation in 1997 under the brand name Robi among the pioneer GSM mobile telecommunications service providers in Bangladesh. Later, on 28th March, 2010 the company started its new journey with the brand name Robi.

About our Shareholders: Robi is a Joint Venture company between Axiata Group Berhad (70%) and NTT DOCOMO INC. (30%) Axiata Group Axiata is one of the largest Asian telecommunication companies focused on high growth low penetration emerging markets. The Group, including its subsidiaries and associates, has over 130 million mobile subscribers in Asia and serves the needs of Asia by providing affordable and innovative mobile services covering over 1.5 billion people across 10 countries. The Group provides employment to over 25,000 people across Asia.

NTT Docomo

NTT DOCOMO is Japan's premier provider of leading-edge mobile voice, data and multimedia services. With more than 56 million customers in Japan, the company is one of the world's largest mobile communications operators. Building on a solid foundation of research and development, and guided by its customer-first philosophy, the company leverages the power of mobile communications to enable customers to enrich Page 1 of 5 Miscellaneous Policy

Robi Axiata Limited

HR Policy Manual Proposed By : Chief Human Resources Officer Approved By: Management Council

Effective : 01 July 2011 Version : 01 Document ID: RAx/HR/001/11

their lives. DOCOMO is expanding its global reach through offices and subsidiaries in Asia, Europe and North America, as well as strategic alliances with mobile and multimedia service providers in markets worldwide.

Our Purpose

WE EMPOWER YOU: We are there for you, where you want and in the way you want, in order to help you develop, grow and make the most of your lives through our services.

Our Guiding Principles and Code of Conduct

Maintaining the highest ethical standards and integrity in our operations is a crucial factor at Robi. Therefore we have introduced our Guiding Principles that we expect our employees to embed in their minds and uphold in discharging their responsibilities. Our Code of Business Ethics safeguards our ethical standards by clearly defining our way of working. With such systems in place we ensure that we do business with a conscience and safeguard our employees from exploitation. We expect our employees to exemplify the guiding principles in their work and regulate their actions by the stipulations in the Code of Conduct.

Robi employees hold themselves accountable to a set of Guiding Principles for the organization. Our Guiding Principles are at the core spot of our action… action that will empower us to achieve excellence!

No matter what we do, in order to realize our purpose, we hold ourselves accountable to the following overarching guiding Principles for our organization:

Page 2 of 5 Miscellaneous Policy

Robi Axiata Limited

HR Policy Manual Proposed By : Chief Human Resources Officer Approved By: Management Council

Effective : 01 July 2011 Version : 01 Document ID: RAx/HR/001/11

We will be Creative in our way of work We will be Open to ideas and change, We will be Respectful and earn respect We will be Ethical in our endeavors We will take a Simple approach in the way we work With Passion we will perform We will take Ownership of our actions Being Transparent will be...
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