Topics: Human resource management, Management, Training Pages: 7 (2144 words) Published: March 25, 2013
Faculty of Business and Economics

Business Administration Department

Course Teacher: Miss Niveen Eid

Training Program report

HR Course-Section 4

Group member| ID|
Alaa Bsharat| 1100066|
Sana Khateb| 1101181|
Lina Barakat| 1100439|
Hadil Daraldik | 1111951|
Noor Natsheh| 1110852|
Raneem okaily| 1101239|
Manar Zayed| 1111283Section 3|

Bank of Palestine (BoP) is the first and the largest bank with a well-diversified branch network of 48 branches in Palestine, and a paid up capital of $134 million and assets of over $1.65 billion. Established in 1960, the BoP has successfully expanded its presence and operations throughout the country and now has 1,200 employees serving more than 550,000 customers. Bop has around 20% market share of deposits and credit facilities in Palestine. Operating as a universal bank, BoP is engaged in retail, corporate, SME and Micro banking operations, with the largest card processing operations in Palestine. Bop is the sole agent for issuing and acquiring Visa and Master Card in Palestine with over 5,000 Point of Sale stations nationwide. Bank of Palestine’s stock (PEX: BOP), which has been listed on the Palestine Exchange (PEX) since 2005, is among the market’s blue chip stocks, and represents around 13% of total PEX market capitalization. In 2007 BoP established a brokerage subsidiary, Al Wasata Securities, providing customers with trading access to stocks listed on the Palestinian Stock Exchange and regional markets. And in 2011, the bank established another subsidiary, Pal Pay, which is a company that provides electronic payment solutions through the bank’s network of over 5,000 Point of Sale stations spread throughout Palestine. Bank of Palestine has played a very proactive role in several fundamental initiatives in Palestine. The bank has mobilized the Palestinian private sector to launch the first private pension fund -the first in the region- which is expected to contribute greatly to strengthening the Palestinian economy and society. Moreover, Bank of Palestine has been committed throughout the years to economically developing on a community level. Therefore the bank has adopted a holistic sustainability strategy and has been the leader in Corporate Social Responsibility (CSR) in Palestine, dedicating 5% of its net profit to areas of Youth, Innovation & Education, Health & Environment, Sports, Arts & Culture, Economic & Diaspora Affairs, and Social & Humanitarian Efforts. In the past few years, the bank’s development, achievements, and contribution to the Palestinian society and economy have been recognized by several institutions; some of these recognitions in 2011 include being awarded the prestigious Euro money Award for Excellence, Global Finance Award, and EMEA Finance Award as "Best Bank in Palestine”.

Our Vision
We seek to be an outstanding financial institution operating throughout the region.  
Our Mission
BANK OF PALESTINE P.L.C. is a leading financial institution that strives to raise the standard of banking services and works towards maintaining technological advances in the banking sector. The bank participates in the development process according to international standards of best practice.  

Our Goal
* To achieve a progressive increase in our share of the Palestinian banking sector. * To provide full quality banking and financial services. * To keep abreast of world banking and financial technological advances for the benefit of our customers. * To contribute to the development of our community.

* To work for the continuous improvement of the bank’s administrative and professional capabilities.

Introduction to Training and Development

Training is one of the most important programs in companies and institutions that institution must do to ensure the success of its...
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