Promote Team Effectiveness

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Charles Telfair Institute - Mauritius

BSBMGT401A show leadership in the workplace
(SIN D0841)

ASSESSESSMENT 1 – GROUP PROJECT
(WORK RELATED PRACTICAL TASK)

GROUP PROJECT COVER SHEET

CANDIDATES’ NAMES: Ashveena Moorgawa, Meghna Nagessur and Jessica Sevathiane | We declare this evidence has been produced by the undersigned.Candidates’ Signatures: ____________________________________ Date Submitted: 17/04/2013| ASSESSOR’S NAME: Maryline LAMY|

Evidence to be presented: |
Part/E| PC| 1st Attempt| 2nd Attempt| Comments|
A E1| 1.1| | | |
BE1| 1.2| | | |
CE1| 1.3| | | |
DE1| 1.4| | | |
EE2| 2.1-2.3| | | |
FE3| 3.1-3.6| | | |

Assessor to CompleteGeneral Comment:Result Satisfactory Not SatisfactoryAssessor’s Signature: _________________________________ Date: __________________Candidates’ Signatures: ________________________________ Date: __________________Please Note: If a candidate is not satisfied with the assessment outcome he/she may lodge an appeal.|

Charles Telfair Institute - Mauritius

BSBMGT401A SHOW LEADERSHIP IN THE WORKPLACE
(SIN D0841)
ASSESSESSMENT 1 – GROUP PROJECT
(WORK RELATED PRACTICAL TASK)

GROUP PROJECT INSTRUCTIONS

Project for: | BSBMGT401A show leadership in the workplace| Due date:| Final submission: Date indicated in the DAS|
Description of the Task:| You are required to provide answers to questions related to the three elements of competence.| General overviewThis assessment is designed to give you the opportunity to show you have the skills and knowledge required to show leadership in the workplaceElements covered 1 Model high standards of management performance and behaviour 2 Enhance Organisation Image 3 Making Informed DecisionsRequirements 1 In groups of 3 – 4 students, you are required to address Part A to Part F 2 No word limit is imposed, quality is more important than quantity. Make sure you address all parts of the question and provide sufficient detail to illustrate your answers. 3 Each task is to be word processed and presented in a logical and easy to read format.|

Ashveena Moorgawa:| Part A and E|
Meghna Nagessur:| Part B and C|
Jessica Sevathiane:| Part D and F|

Contents
Part A6
Answer A.16
Answer A.27
Answer A.38
Part B8
Answer B9
Part C9
Answer C9
Part D9
Answer D10
Part E14
Answer E.114
Answer E.215
Answer E.316
Part F16
Answer F18
“End of paper”19

Charles Telfair Institute - Mauritius

BSBMGT401A SHOW LEADERSHIP IN THE WORKPLACE|

(SIN D0841)

ASSESSMENT A – WORK RELATED TASKS

Part A
E1 PC1.1
Read the case study. Write down your responses to the tasks. Case study
Jennifer has recently been recruited by a retail store as a frontline manager. Jennifer has previous experience as a team leader but this is her first frontline management position. Her responsibilities include team rosters, coordinating security in her department, managing displays, team member supervision and stock control.

1. Identify what Jennifer needs to find out what the organisation expects of her performance and behaviour. Answer A.1

The function of a front line manager is mainly centered on the daily activities of a department. His role is mainly to do the short term planning, motivate its subordinates and accomplish the day to day task. As Jennifer is also a front line manager, the organization expects her be fair towards all the employees .She should treat all the employees equally. She should be able to organize the roster fairly taking in consideration all the employees. She should be able to identify the right employees and put the right people to work. She should share information with her employees in order for them to know how the work should be done. She should be intelligent in order to know if...
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