Promote Communication In Health, Social Care Or Children's And Young People
Unit 1
Promote communication in health, social care or children’s and young people’s settings
1.1 Identify the different reasons people communicate:
To share thoughts;
To share information;
To express feelings;
To share ideas;
To build relationships;
To create effective communication;
To gain reassurance and acknowledgment;
People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, and emotions, to give encouragement and show others they are valued.
1.2 Explain how communication affects relationship in the work setting:
Communication is very important because without communication lots
Of misunderstanding would happen. Communication …show more content…
Not making communication aids available or checking they are working
A noisy environment
A lack of privacy
Not allowing sufficient time to listen.
3.3 Observation
3.4 Observation
3.5 Explain how to access extra support or services to enable individuals to communicate effectively:
Looking for specialties organisations such as:
GP
Individual’s family/friends
Social worker
Specialist nurse
Advocate
Support groups
4.1 Explain the meaning of the term confidentiality: It means keep information private and safe. It can include that you would have to passing on private information with the permission individual’s permission or only passing on information without the individual’s permission to others, who have a right to it or need to know it.
4.2 Observation:
4.3 Describe the potential tension between maintaining an individual’s confidentiality and disclosing concerns:
Breaching a confidence
Not respecting the individual’s rights to privacy
Putting the rights of others before those of the individual
Safeguarding
Promote communication in health, social care or children’s and young people’s settings
1.1 Identify the different reasons people communicate:
To share thoughts;
To share information;
To express feelings;
To share ideas;
To build relationships;
To create effective communication;
To gain reassurance and acknowledgment;
People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, and emotions, to give encouragement and show others they are valued.
1.2 Explain how communication affects relationship in the work setting:
Communication is very important because without communication lots
Of misunderstanding would happen. Communication …show more content…
Not making communication aids available or checking they are working
A noisy environment
A lack of privacy
Not allowing sufficient time to listen.
3.3 Observation
3.4 Observation
3.5 Explain how to access extra support or services to enable individuals to communicate effectively:
Looking for specialties organisations such as:
GP
Individual’s family/friends
Social worker
Specialist nurse
Advocate
Support groups
4.1 Explain the meaning of the term confidentiality: It means keep information private and safe. It can include that you would have to passing on private information with the permission individual’s permission or only passing on information without the individual’s permission to others, who have a right to it or need to know it.
4.2 Observation:
4.3 Describe the potential tension between maintaining an individual’s confidentiality and disclosing concerns:
Breaching a confidence
Not respecting the individual’s rights to privacy
Putting the rights of others before those of the individual
Safeguarding