Processimprovementexplorationmappingmultimediaproductionproc Esscmmi-Dev

Process Improvement Exploration: Mapping Multimedia Production Process to CMMI-DEV
Lim Chien Win, Noraida Kamaruddin, Nor Izyani Daud*, Zosipha Zainal Osman Product Quality & Reliability Engineering, ISSL ICT*, MIMOS Berhad, Kuala Lumpur, Malaysia
ABSTRACT
Multimedia takes improvement of multiple computing technologies to incorporate data from a wide variety of resources, without involving users to know how and where the data is encoded and stored. By reason of Multimedia applications interact with users with numerous diverse techniques and incorporate into strong applications that greatly extend the range and strength of applications, the production process are often complicated and complex. Production of such applications requires both process- and product-based quality assurance. Apparently, there are no universally accepted technical production standards. Consequently, Multimedia applications have sometimes diminished the quality of the end product, increased costs, delayed completion and failure. The focus is on the mapping between the current practices of multimedia production process and one of universal process improvement framework, Capability Maturity Model Integration for Development (CMMI-DEV). It shows that how current practices of multimedia production process address the Engineering Process Areas of CMMI-DEV. For each of the relevant process areas, it then explores how current practices can contribute to achieve the specific goals of that process area. This is practical for organizations that have their plan-driven process based on the CMMI-DEV model and are planning to improve the current practices of multimedia production process or to assist organization to define an innovative multimedia production process cycle based on CMMI-DEV practices. Keywords: Multimedia, CMMI-DEV, multimedia production process, process areas, specific goal, mapping, process improvement

1. INTRODUCTION
While much of the multimedia industry has concentrated on

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