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POST PROJECT EVALUATION

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POST PROJECT EVALUATION
ARTICLE IN PRESS

Technovation 28 (2008) 633–643 www.elsevier.com/locate/technovation Post-project reviews as a key project management competence
Frank T. Anbaria,c,Ã, Elias G. Carayannisb,c,1, Robert James Voetschd,2 a Department of Decision Sciences, School of Business, Funger Hall 415, 2201 G Street, NW Washington, DC, USA
Department of Information Systems and Technology Management, School of Business, Funger Hall 415, 2201 G Street, NW Washington, DC, USA c The George Washington University, Washington, DC 20052, USA d Bethesda, MD, USA

b

Abstract
There is a general belief that post-project reviews are beneficial. However, such reviews are not conducted in a consistent manner, if at all, in many organizations. Therefore, there is a need to discuss post-project reviews as part of effective project management.
This paper explores the nexus of knowledge management and project management. It addresses the role of post-project reviews and their impact on the success of future projects, improvement of the overall performance of the organization and its long-term competitive position, and development of its learning processes. It discusses critical aspects and useful techniques in the implementation of postproject reviews.
The data gathered from post-project reviews provide the historical database from which future project teams can develop meaningful project plans based on their organization’s project learning cycle. This database can provide project managers and teams with the information they need on specific staff skill set needs, and the profile of the customer and operating environment that can impact the ultimate success of projects and project management.
The paper discusses where post-project reviews fit into the project life cycle and project management processes. It assesses how such reviews can assist an organization in improving the manner in which its projects are conceived, planned, implemented, reported, and evaluated. r



References: Anbari, F.T., 1985. A systems approach to project evaluation. Project Management Journal XVI (3), 21–26. Argyris, C., 1999. On organizational learning, second ed. Blackwell, Oxford, UK. Busby, J.S., 1999. An assessment of post-project reviews. Project Management Journal 30 (3), 23–29. Carayannis, E.G., 1998. The strategic management of technological learning in project/program management: the role of extranets, Carayannis, E., Coleman, J., 2005. Creative system design methodologies: the case of complex technical systems Carayannis, E.G., Voetsch, R.J., Anbari, F.T., 2005. Stakeholder mapping and the execution of successful projects: embedding and Cleland, D.I., 1985. A strategy for ongoing project evaluation. Project Management Journal XVI (3), 11–17. Collier, B., DeMarco, T., Fearey, P., 1996. A defined process for project postmortem review Drucker, P.F., 1995. Managing in a Time of Great Change. Truman Talley, New York, NY. Forman, E.H., Gass, S.I., 2001. The analytic hierarchy process—an exposition Funtowicz, S., Ravetz, J., 1993. Science for the post-normal age. Futures 25 (7), 735–755. Huemann, M., Anbari, F.T., 2007. Project auditing: a tool for compliance, governance, empowerment, and improvement Kerzner, H., 1984. Project Management: A Systems Approach to Planning, Scheduling, and Controlling, second ed Kerzner, H., 2006. Project Management: A Systems Approach to Planning, Scheduling, and Controlling, ninth ed Kull, M.D., 2005. Scaling the water cooler: digital storytelling for knowledge continuity Kwak, Y.H., Anbari, F.T., 2006. Benefits, obstacles, and future of Six Sigma approach Locurcio, R.V., 2005. Project management during the reconstruction of Kuwait Malik, K., 2002. Aiding the technology manager: a conceptual model for intra-firm technology transfer Newell, S., Bresnen, M., Edelman, L., Scarbrough, H., Swan, J., 2006. Sharing knowledge across projects Nissen, M.E., Snider, K.F., 2005. Defense project management knowledge flow through lessons learned systems pp. 1133–1186. Nonaka, I., 1994. A dynamic theory of organizational knowledge creation Nonaka, I., Takeuchi, H., 1995. The Knowledge Creating Company. Project Management Institute, 2004. A Guide to the Project Management Body of Knowledge (PMBOKs Guide), third ed Russell, J.P. (Ed.), 2006. The ASQ Auditing Handbook, third ed. ASQ Quality Press, Milwaukee, WI. Scholtes, P.R., Joiner, B.L., Streibel, B.J., 2003. The Team Handbook, third ed Senge, P., 1990. The Fifth Discipline: The Art and Practice of the Learning Organization US Army, 1997. Center for Army Lessons Learned Handbook, Fort Leavenworth, KS, pp von Zedtwitz, M., 2002. Organizational learning through post-project reviews in R&D Williams, T., 2006. How do organizations learn from projects? In: Proceedings of PMI Research Conference [CD], Montreal, Canada,

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