University of Phoenix Online Student
Heath Care Communication
November 23, 2009
Personal and Professional Healthcare Communication Paper
How we communicate effects everything we do. Whether talking to patients and family members, speaking in a team meeting, or talking with our children’s teacher at a conference, communication is how we learn information, teach information and express our concerns. With this paper I will discuss; the definitions of healthcare communication, the relevancy of effective personal healthcare communication with other healthcare professionals, clients, and patients, the relevancy of effective professional healthcare communication to health outcomes, how the lack of effective communication contributes to poor health outcomes, and the theories and principles of therapeutic communication in health care setting for the healthcare professional. The office of disease prevention and health promotion states, “health communication is the art and technique of informing, influencing, and motivating individual, institutional, and public audiences about important health issues. The scope of health communication includes disease prevention, health promotion, health care policy, and the business of health care as well as enhancement of the quality of life and health of individuals within the community. Health communication encompasses the study and use of communication strategies to inform and influence individual and community decisions that enhance health. It links the domains of communication and health and is increasingly recognized as a necessary element of efforts to improve personal and public health. Health communication can contribute to all aspects of disease prevention and health promotion and is relevant in a number of contexts, including health professional and patient relations, individuals’ exposure to, search for, and use of health information, individuals’ adherence to clinical recommendations and regimens, the construction of public health messages and campaigns, the dissemination of individual and population health risk information, images of health in the mass media and the culture at large, the education of consumers about how to gain access to the public health and health care systems, and the development of telephone health applications. For individuals, effective health communication can help raise awareness of health risks and solutions, provide the motivation and skills needed to reduce these risks, help them find support from other people in similar situations, and affect or reinforce attitudes Health communication also can increase demand for appropriate health services and decrease demand for inappropriate health services. It can make available information to assist in making complex choices, such as selecting health plans, care providers, and treatments. For the community, health communication can be used to influence the public agenda, advocate for policies and programs, promote positive changes in the socioeconomic and physical environments, improve the delivery of public health and health care services, and encourage social norms that benefit health and quality of life.” (“Health Communication“, 2006, p. 1) “The practice of health communication has contributed to health promotion and disease prevention in several areas. One is the improvement of interpersonal and group interactions in clinical situations through the training of health professionals and patients in effective communication skills. Collaborative relationships are enhanced when all parties are capable of good communication. Collaborative nurse physician communication is one of the attributes of Magnet status hospitals. Magnet status hospitals have demonstrated that frequent, effective nurse-physician communication is linked to patient survival in intensive care units. Dysfunctional nurse-physician communication is...