Performance Management at Nepal Bank Limited

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Performance Management
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Nepal Bank Limited (NBL): A Case

January, 2013

Performance Management in Nepal Bank Limited (NBL): A Case
Nepal Bank Limited (We Started Banking in Nepal…Still we are Leading Way) is the first commercial bank of Nepal established on November 15, 1937 (Kartik 30, 1994). This marked the beginning of an era of formal banking in Nepal. From the very conception and its creation, NBL was a joint venture between the government and the private sector. The bank has a corporate vision of being "Pioneer Bank with complete banking solution". The objectives of the bank are mainly to focus on building the positive net worth and meeting minimum capital requirement over the coming five years, focus on increasing the customer base and market share, maximize the potential/efficiency of bank's staff and focus on minimizing the risk associated with the business. NBL has a total of 114 branches and 2815 employees as of Nov 2011. Among the total number of employees, the number of Permanent Staff is 2378 (% of Female: 23%, Male: 77%) and the total number of Contract-based Staff is 437 (% of Female: 9.90%, Male: 90.10%). The bank is under the control of Central Bank of Nepal, Nepal Rastra Bank (NRB). NRB has appointed a five members management committee. This management committee performs as the Board of Director of the bank. Mr. Raju Nath Khanal is the Chief Manager of Human Resource Management Department (HRMD). The Deputy General Manager is Mr. Ram Bihari Shah, HRMD, Legal Department & Training Center and the Acting General Managers and Members of Management Team is Mr. Kiran Kumar Shrestha (HR, Legal, Training Center, Accounts, Corporate Planning, RMD & BMD) It is definitely a challenge for Nepal Bank Limited to manage the human resource at such a large number. An interaction with some human resource personnel at the head office of the bank located at New Road has helped to develop an outline about the performance management at NBL....
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