Operations Management in Business
Operations Management in Business
Table of Contents
Introduction..............................................................................................................................3
LO 1
LO1.1 Explain the importance of operational management.......................................................4
LO1.2 Explain the need to produce safely; on time; to cost; to quality and within the law......6
LO1.3 Explain the link between operations management and strategic planning.....................7
LO1.4 Produce a systems diagram to illustrate a typical business..........................................8
LO 2
LO2.1 Explain the ‘Three Es’ (economy, efficiency and effectiveness).................................10
LO2.2 Explain the tension between cost minimisation and quality maximisation..................11
LO2.3 Evaluate the significance of the five performance objectives that underpin operations management.............................................................................................................................13
LO 3
LO3.1 Explain linear programming.........................................................................................15
LO3.2 Evaluate critical path analysis and network planning...................................................17
LO3.3 Explain the need for operational planning and control.................................................18
LO 4
LO4.1 Produce a set of clearly defined operational outcomes.................................................20
LO4.2 Produce a network plan and indicate the resultant critical path....................................21
LO4.3 Explain how quality could be defined and maintained.................................................22
Conclusion and recommendation.........................................................................................24
Table of Contents
Introduction..............................................................................................................................3
LO 1
LO1.1 Explain the importance of operational management.......................................................4
LO1.2 Explain the need to produce safely; on time; to cost; to quality and within the law......6
LO1.3 Explain the link between operations management and strategic planning.....................7
LO1.4 Produce a systems diagram to illustrate a typical business..........................................8
LO 2
LO2.1 Explain the ‘Three Es’ (economy, efficiency and effectiveness).................................10
LO2.2 Explain the tension between cost minimisation and quality maximisation..................11
LO2.3 Evaluate the significance of the five performance objectives that underpin operations management.............................................................................................................................13
LO 3
LO3.1 Explain linear programming.........................................................................................15
LO3.2 Evaluate critical path analysis and network planning...................................................17
LO3.3 Explain the need for operational planning and control.................................................18
LO 4
LO4.1 Produce a set of clearly defined operational outcomes.................................................20
LO4.2 Produce a network plan and indicate the resultant critical path....................................21
LO4.3 Explain how quality could be defined and maintained.................................................22
Conclusion and recommendation.........................................................................................24