TAITA TAVETA CAMPUS
A PROPOSAL TO IMPLEMENT A POINT OF SALE SOLUTION FOR THE MUNICIPAL COUNCIL OF VOI
Department:Mathematics and Informatics
Mr. Fanon Ananda,
Maths and Informatics department.
A research proposal submitted in partial fulfilment of the requirement for the award of “Bachelor’s Degree in Information Technology”.
Table of Contents
1.1 Problem Statement2
1.1.0 Justification of the Problem2
2.0 Literature Review4
3.0 Research Methodology6
3.0.1 Data Collection Technique6
3.0.2 Target Population6
3.0.3 Tools for Obtaining Data6
3.1 System Development Methodology6
3.2 Development Requirements8
3.2.1 Hardware Requirements8
3.2.2 Software Requirements8
3.3 Project Schedule8
3.4 Project Budget10
4.0 Summary and Conclusion11
List of Tables
Table 3.3.1: Project Time-frame8
List of Figures
Figure 3.1.1: The V-Shaped Model6
Figure 3.3.1: Gantt chart9
Figure 3.4.1: Project Budget10
List of Abbreviations
ATM – Automated Teller Machine
CBN – Central Bank of Nigeria
CD – Compact Disk
ECR – Electronic Cash Register
GPRS – General Packet Radio Service
PDA – Personal Digital Assistant
POS – Point of Sale
RAM – Random Access Memory
SMS – Short Message Service
This project aims at deploying a Point of Sale terminal solution in the Municipal Council of Voi to manage their revenue collection process from the public. It will run for duration of 28 Weeks from September 2012 to March 2013 and will demonstrate the benefits of using end-to-end point of sale solutions to handle payments made to an organisation. The project will entail gathering data regarding the currently existing system from the system’s intended users, then analysing the results and suggesting improvements and changes to the system, then designing the new system and finally deploying the system and training the users on how to use it.
The world has witnessed an upsurge of electronic instruments meant to simplify payments and to automate management of transactions at the point of sale. From early Electronic Cash Registers (ECR) of the ‘90s to the now cloud-based Point of Sale systems currently in use, the Point of Sale (POS) terminal has had numerous applications and in diverse ranges of industries.
The Local Government Authority of Kenya is mandated with the responsibility of oversight, management and development support of cities, municipalities, towns and counties. For Municipal Councils, which is the focus of this proposal, services mandated to them mainly include, and are often at best limited to the maintenance of rural access roads, establishment and maintenance of public markets, bus parks and slaughter houses, housing and implementation of social welfare programmes, including support to and burial of destitute people (The Local Government Act, 1977). For some of these services, the public has to pay. The payment transaction is currently done by the council officers visiting business places, collecting the payment and issuing serialized receipts to serve as proof of payment. For other services (e.g. business permit renewals), members of the public visit the council office and make payment, and are then issued with a receipt. For payment defaulters, council officers visit their workplaces and demand payment.
This document proposes the use of a portable and hand-held Point of Sale terminal, the NEW GPRS 8110, to manage the payment transaction. It will record the transaction, print out a receipt and immediately upload the transaction details to a remote server through GPRS. Transaction details include the...