NVQ level 5 induction management

Topics: Management, Quality control, Service provider Pages: 17 (5055 words) Published: July 27, 2014
3 Partnership working and relationships
3.1.1 – Support staff, Social workers, GP’s, Nurses, Community centres, Mind centre, Local MHT, Hospitals, 3.1.2 –Effective partnerships and relationships seen as recognition that all partners shared and cared about the same Goal: that of promoting the health(well Being) of residents. ACL’s Goal is support our clients to develop their daily ling skills and learn new skills so they can have an independent life in community to achieve this ACL makes sure we use all the support we get from local community and other organisations. Each might take a different path to achieve this goal, but this was the common agenda. 3.1.3 – effective partnership working has been vital component of improving the lives of vulnerable adults we support Streamlining assessments and preventing residents, staff and families from having to give the same information to multiple professionals. Improved information sharing between professionals

Improving the efficiency of the care system as whole
Co-ordinating the provision of care.
It promote a positive outlook on our services which our service users participate in rather than simply receive. It healped our service users to ensure that they have the knowledge, skills and confidence to play an active role in planning their own care and self-managing their condition to a degree and level, whilst having the assurance that beyond that level support is available. 3.1.4 –

Promoting the organisation (ACL) through strong external relationships. Obtaining advise and different prospective.
Developing successful long term relationships.
Promoting relationships with key people.
Maintaining relationships with GOV agencies.
3.2.1 –improving the communication between management and employees. Strong communications will develop stronger commitment to each other Promote employees, so employees will share their positive feeling to customers Identify the needs of employees.

Develop and build a strong team
Provide a safe working environment.
3.2.2 –
Identify staffs key strengths and developmental needs
Explore issues safely and confidentially
Clarify next steps, in a natural and comfortable environment. Put together a personal action plan for change
Reduce work place negativity
4 – 4.1.1
Person-centred care planning is the heart of the recent policies in social care.it refers to a family of approaches aimed at enabling people who use services to plan their own care plan (future) and get the services they need. While the terminology varies from different user groups. It will give the servicer an opportunity to to have their choice, independence, inclusion and equality. In outcome-based the service could respond more flexibly to the user’s needs and preferences. All the team members of the team would be focused on achieving the agreed outcome.it will help the service provider to assess their facilities and the quality of the service. It involve family, service provider, and social services to plan the service users care plan and it will help to build up a strong relationship between he service user. 4.1.2 –

It will improve the quality of their life. By having a choice to live where they want. Feeling safe so they will listen to people and it will improve their confidence. By having things to do and to say it will improve their daily living skills. Respecting preferences and treating service users as partners in setting goals, planning care and making decisions about care, treatment or outcomes will improve their confidence. By seeing people and being treated with respect will improve mobility. Most of all by staying well will reduce symptoms. By having a person centred approach will help the service provider to understand the service users’ needs and plan the appropriate care plan so it can meet the persons all needs.When you get to know the patient well, you can provide care that is more specific to their needs and therefore provide better care. By...
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