I am going to discuss the book I read, Emotional Intelligence 2.0 by Travis Bradberry and Jean Greaves. I am going to talk about the history, definitions, and major concepts of emotional intelligence. I am going to discuss functions in nursing and how emotional intelligence is applicable. I am going to talk about how I will use emotional intelligence in my own practice and my personal growth after reading the book.
History and Concepts of Emotional Intelligence
Emotional Intelligence is the ability to understand one’s emotions, the feelings of others, how those emotions affect people, and how to use those emotions to manage ourselves and relationships effectively (Salovey & Mayer, 1990). The …show more content…
For example, I tend to always have an angry or irritated expression on my face, which usually intimidates people even though I am almost never angry. Being aware of what one’s face shows can affect their emotions. When one has a patient with a colostomy or a terrible wound, having a bad expression on one’s face can cause the patient to feel ashamed or upset.
Communication
Communicating effectively in nursing is important just like in any profession. Being aware of one’s emotions and staff members’ emotions will create a more cohesive team. Providing the best quality care to the patient is our priority and when we fail to communicate effectively, the patient may not get the patient care that they need or may be harmed in the process. Emotional intelligence relates to assertive communication because when one is aware of his or her emotions, he or she is able to express oneself more effectively and behave accordingly. …show more content…
During my senior year of college, I was the Western captain of the equestrian team, which required me to be both a leader to my peers in the arena, as well as a leader academically. Taking the role of captain was an exciting personal challenge for me, as I am often reserved, and even shy at times. After reading a little about emotional intelligence before I read the book, I believed that I knew myself fairly well and I expected to score somewhere in the 80’s on the test. I was surprised that my personal competence score was 78, when I had assumed it to be in the 80s. I followed the book’s strategies for improving my emotional intelligence score for a couple of weeks and retook the test. I was able to increase my score from 78 to an 83 in a few short weeks, which really surprised me. I took the book’s strategies and started to apply them in my community health rotation. One of the strategies to improve my social awareness score was to practice observing the mood in a room. During my community health clinical at Denver Urban Matters, one of the duties for my group was to take clients back to the food bank and help them pick out the amount that they were allowed to have. My last day there, I helped four people shop for their food and was able to pick up the mood in the room instantly. The mood in the shopping area was very chaotic and I