The purpose of the initial meeting of Moto and Crowell was for the two businessmen to meet in person and, in Motos eyes, develop a social relationship since that is very important to do in business transactions in Japan. Moto brought both gifts for Crowell and his business card which detailed his accomplishments with his company.
2. What communication problems were there between Moto and Crowell?”
First of all, the initial meeting, Moto was taken aback by Crowells strong handshake. Following that, Moto was almost insulted when he handed Crowell his business card and Crowell did not even glance at it. Finally, with the giving of the gift that Moto had brought for Crowell, he felt ashamed that Crowell did not sincerely appreciate the gift from his home country. These problems help show how there can be several cultural differences between Low context and High Context countries.
What was the significance of the dolls? What went wrong?
The significance of the dolls was that it was something that the Japanese are proud of and considered a beautiful handcrafted piece of art. Crowell did not understand the significance of the dolls and made the mistake of assuming they were a child’s toy and thanking for the gift for his daughter. This really hurt Moto and made him feel as if his gift was petty and not thoughtful.
Why did Crowell’s remarks about Allmack threaten a loss of face from Moto’s perspective?
Crowell was engaging in self-promotion. Such behavior is considered ill-mannered by the Japanese. Moto had done his research on
1. What was Moto’s purpose and agenda for the first meeting with Crowell?How does he try to implement his agenda?
The purpose of the initial meeting of Moto and Crowell was for the two businessmen to meet in person and, in Motos eyes, develop a social relationship since that is very important to do in business transactions