Model Home Memo

Memo 2 While working as the Community Coordinator in a model home there have been several learning objectives that I have been able to achieve so far. First, in order to improve problem solving skills I have focused on the communication piloting to the last impression our homebuyers have immediately leading up to their closing. Once a homebuyer closes their home the relationship that has been building the past 10 or so months fades out. However, the last impression can hurt or help us since the subdivisions I work in have a close-net community. Information spreads quickly with our customers and prospective. Our homeowners are asked to give feedback at closing to rate our communication during the process. Communication plays an important role
I have visited nearby communities and gathered their brochures which include pricing, promotional upgrades, floor plans and incentives. By gathering this information I am able to see what our competitors are offering their clients. After gathering this information I also able to inform my prospective buyers how buying a home with us benefits them compared to our neighboring communities. I appear to be knowledgeable when I am able to tell them information about my competitors which can help validate what I know about my own
As far as dress code goes, employees who work in the model home dress in business casual, never in jeans. I have never been to the corporate office but when my sales manager goes every week he dresses in business casual as well. Aside from dress code, there are people in the workplace where you can behavior only formally with or informally with. There are co-workers who we only discuss business matters with and others we can go out to lunch with and speak on personal matters. Like most businesses there is politics. Some co-workers are rumored to be friends with the higher ups and we feel like we cannot talk to them how we talk to some other employees. For those employees we talk strictly