Managing Authority (France)
* Conscious of one’s authority.
* Subordinates look for a strong leader.
* In France, ideal type leaders are like Napoleon and De Gaulle. * In Industry, the top person is often called President Director General. * Centralized many layered hierarchy (e.g. Eiffel Tower)
* The authority system is geared to pin down responsibility. * People tend to get around rules by using personal relationships perhaps because many companies are family owned. * Similarly, Italy represents the long established and largest organization: Roman Catholic Church.
* Like French, Brazilians look for strong leaders leading to centralized decision making. Managing Uncertainty
* The Latins take a political view of organizations.
* High dependence on hierarchical system of organization: organizational pyramid symbolizes authority. * Reliance on clear rules and procedures, i.e. who has authority over whom. * All the same, the three countries have a way of bending rules to their advantage. __________________________________________________________
Appointments (Germany) CS/LQ
* Arriving two or three minutes late can be insulting to a German executive. * Business letters may be written in English.
* Business hours are 8:00 or 9:00 a.m. to 4:00 or 5:00 p.m. * Preferred times for business appointments are between 11:00 a.m. and 1:00 p.m. or between 3:00 and 5:00 p.m Negotiating (Germany)
* German reputation for quality is based, in part, on slow, methodical planning. * Every aspect of the deal you propose will therefore be examined by many executives. Do not anticipate to speed up this process.
* German companies often have a parallel “hidden” series of advisors. * Back up your claims with data. Germans have a preference for facts over emotions. * German punctuality does not extend to dates of delivery. Products may be delivered...