Mgmt 408

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Roles of a Manager
MGMT 408

Week 1

Farbod Zarkeshian

IT Managers now have many responsibilities (data centers, staff management, telecommunications, servers, applications, workstations, websites, mobile access and devices, user support, regulatory compliance, vendor management, disaster recovery, etc.) and work with all the departments (accounting, human resources, marketing, sales, distribution, facilities, legal, etc.) within a company or organization. This is both the good and the bad news. At some companies, an IT Manager can have direct influence on the strategic direction of the company, suggesting and helping implement web initiatives, for example. In other companies, an IT Manager is really only a technician, software developer, or network engineer. And to complicate things even further, those definitions change quickly over time. Yesterday’s network engineer might become today’s website consultant. Before you decide whether you want to become an IT Manager, you should decide whether you want to become a manager at all. One method of evaluating a potential career is to read books or take introductory classes about how to do it; sometimes, reading a book about a subject will make you realize you do not want to pursue that particular career Process of Management

Planning means looking ahead and chalking out future courses of action to be followed. It is a preparatory step. It is a systematic activity which determines when, how and who is going to perform a specific job. Planning is a detailed program regarding future courses of action. It is rightly said “Well plan is half done”. Therefore planning takes into consideration available & prospective human and physical resources of the organization so as to get effective co-ordination, contribution & perfect adjustment. It is the basic management function which includes formulation of one or more detailed plans to achieve optimum balance of needs or demands with the available resources. According to Urwick, “Planning is a mental predisposition to do things in orderly way, to think before acting and to act in the light of facts rather than guesses”. Planning is deciding best alternative among others to perform different managerial functions in order to achieve predetermined goals.

The managerial function of staffing involves manning the organization structure through proper and effective selection, appraisal and development of the personnel’s to fill the roles assigned to the employers/workforce. According to Theo Haimann, “Staffing pertains to recruitment, selection, development and compensation of subordinates.” Staffing function is the most important managerial act along with planning, organizing, directing and controlling. The operations of these four functions depend upon the manpower which is available through staffing function. As staffing function is carried out by all mangers and in all types of concerns where business activities are carried out. This is because staffing function continues throughout the life of an organization due to the transfers and promotions that take place. Human resources can be efficiently managed by a system or proper procedure, that is, recruitment, selection, placement, training and development, providing remuneration, etc. It can be done effectively through proper recruitment procedures and then finally selecting the most suitable candidate as per the job requirements. Depending upon the nature of business, size of the company, qualifications and skills of managers, etc. In small companies, the top management generally performs this function. In medium and small scale enterprise, it is performed especially by the personnel department of that concern. Organizing is the function of management which follows planning. It is a function in which the synchronization and combination of human, physical and financial resources takes place. All the three resources are important to get results. Therefore, organizational...
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