Mat 540 Quiz
1. ---- is the ability to express your feelings, opinions, beliefs and wants directly, openly and honestly, while not violating the personal rights of others (assertiveness)
2. --- people are motivated by personal rights and willingly confront others who are abusing their rights (assertive)
3. “You failed the exam because you didn’t think it was important to study,” is an example of analyzing and interpreting (True)
4. “you never listen to the rest of us.” This statement made in a meeting is most likely (an exaggeration)
5. A close look at conflict date suggests that ( conflict can be beneficial)
6. A common second step in problem-solving is defining and analyzing the problem (true)
7. A feeling-focused response requires ( a feeling) …show more content…
The statement You’re really angry about this, is an example of a … response (feeling-focused )
135. The statement: “I feel you should pay more attention in class is an example of a feeling- (false)
136. The statement:” So you have already identified and applied to three colleges” is an example of ( summarizing)
137. The systematic problem solving model (is based on four sequential)
138. The systematic problem solving model (myrick) consists of four key questions. Which of the following is not one of them? (what or who)
139. The systematic problem solving model is intended to function exclusively in a one to one relationship (false)
140. The systematic problem-solving model places the responsibility on the person who has the problem (true)
141. The term facilitative conditions refers to (the relationship)
142. The third facilitative process that results from expanding the area of known to others and known to self, is (increased awareness and decision-making)
143. Then generational group most likely to bring skepticism to a problem-solving situation is (generation X)
144. To be considered self-disclosure, a communication act must contain personal information (true)
145. Untalkables are (issues that are difficult to address in the work …show more content…
When confronting individuals it is important to focus on the their motives first and then their behavior (false)
150. When people allow their ideas or rights to be restricted by another individual, they are behaving--- (passively)
151. When people are assertive they are (willing)
152. When searching for options and solutions during mediation, which of the following is not a facilitative response by the mediator? (u need to)
153. When someone is argumentative and yells, criticizes, and goals you into saying or doing something, which is not a practical assertive response, you might best ( say they)
154. When someone is solving a problem using a suggested framework that includes stages and related activities for each one (algorithmic)
155. When someone tells about a problem, the most common reaction of that person is to ( give advice)
156. When there are multiple solutions to a problem, it’s likely that the problem was (not well-defined)
157. When working with a group of team members, passive persons are more likely to (express their….form of a question)
158. When your problem solving attitude is---, you tend to have less tolerance for conflict and problem (negative)
159. Which of the following is a clarifying response? (you’re going to see a movie tonight
2. --- people are motivated by personal rights and willingly confront others who are abusing their rights (assertive)
3. “You failed the exam because you didn’t think it was important to study,” is an example of analyzing and interpreting (True)
4. “you never listen to the rest of us.” This statement made in a meeting is most likely (an exaggeration)
5. A close look at conflict date suggests that ( conflict can be beneficial)
6. A common second step in problem-solving is defining and analyzing the problem (true)
7. A feeling-focused response requires ( a feeling) …show more content…
The statement You’re really angry about this, is an example of a … response (feeling-focused )
135. The statement: “I feel you should pay more attention in class is an example of a feeling- (false)
136. The statement:” So you have already identified and applied to three colleges” is an example of ( summarizing)
137. The systematic problem solving model (is based on four sequential)
138. The systematic problem solving model (myrick) consists of four key questions. Which of the following is not one of them? (what or who)
139. The systematic problem solving model is intended to function exclusively in a one to one relationship (false)
140. The systematic problem-solving model places the responsibility on the person who has the problem (true)
141. The term facilitative conditions refers to (the relationship)
142. The third facilitative process that results from expanding the area of known to others and known to self, is (increased awareness and decision-making)
143. Then generational group most likely to bring skepticism to a problem-solving situation is (generation X)
144. To be considered self-disclosure, a communication act must contain personal information (true)
145. Untalkables are (issues that are difficult to address in the work …show more content…
When confronting individuals it is important to focus on the their motives first and then their behavior (false)
150. When people allow their ideas or rights to be restricted by another individual, they are behaving--- (passively)
151. When people are assertive they are (willing)
152. When searching for options and solutions during mediation, which of the following is not a facilitative response by the mediator? (u need to)
153. When someone is argumentative and yells, criticizes, and goals you into saying or doing something, which is not a practical assertive response, you might best ( say they)
154. When someone is solving a problem using a suggested framework that includes stages and related activities for each one (algorithmic)
155. When someone tells about a problem, the most common reaction of that person is to ( give advice)
156. When there are multiple solutions to a problem, it’s likely that the problem was (not well-defined)
157. When working with a group of team members, passive persons are more likely to (express their….form of a question)
158. When your problem solving attitude is---, you tend to have less tolerance for conflict and problem (negative)
159. Which of the following is a clarifying response? (you’re going to see a movie tonight