* Capture a customer and satisfy their needs
* Create a customer and satisfy their needs.
So what If the competitor has already captured the potential customer, there are many more people in the market yet to realize the need which is created but not actually needed. Example:
Mac Books or laptops are such a common commodity among students and even school kids irrespective of the fact that it is not really needed. Can’t they manage with a desktop at home? But now day’s companies do more! They educate people and give them reason to buy their products and this is what people might call it “creation of needs” people purchase something when they need it, if they think they do not need the product they may not purchase it. How many people today in Pakistan need I-pod? How many people really need Mobile + Internet + Camera + TV all in one set? Can we call it marketers created their needs? So what actually creates the need or motivates customers that a need exists? Looking at advertisements today the word 'free' is the most common denominator found in the ads, free is used in combinations such as free home trial, free inspection, and buy one get one free, free installation, free parking, free demonstration and free consultation. The word free is...