Managing For Success
Paul A. Piazza
November 14, 2010
Managing For Success
Managing in today’s fast paced world of business is no easy task. Managers at all levels have to adapt as the world around them changes. They have to utilize all tools to manage effectively. The first topic of this essay is to explain what management is. It will cover the four functions of managing which are planning, organizing, leading and controlling. Different control functions will be identified. Control system development and evaluation criteria will also be covered. Quality management and the techniques associated with it will be analyzed. To conclude I’ll discuss the anticipated impact on my personal and professional life from this course. What is management? Jones and George define management as the act of planning, organizing, leading and controlling of human and other resources to achieve organizational goals efficiently and effectively (Jones & George, 2007, p. 5). This definition provides four distinct functions one must perform to manage. The first is planning. Planning is a process used by managers to recognize and decide the correct goals and courses of action to take in a situation (Jones & George, 2007, p. 8). There are three steps to planning. The first is to decide what goals the organization will pursue. The second is to decide how the organization will achieve those goals. And the third is to decide how to best utilize your resources to accomplish your goals. When the planning process is accomplished you end up with a strategy. A strategy is basically how you’ll implement your plan to obtain your end goal. Planning can be extremely tricky. It’s tricky because the desired outcome is known, but the actual outcome is not which adds the element of risk. When a plan is implemented the possibility of failure exists. The desired outcome is obviously success. Organizing is the second function that managers perform. Business Dictionary defines organizing as assembling required resources to attain organizational goals (Unknown, Business Dictionary, 2010). Jones and George expand on this definition and define organizing as a process that managers use to establish a structure of working relationships that allow organizational members to interact and cooperate to achieve organizational goals (Jones & George, 2007, p. 11). Organizing is very important in an organization. It puts the right people in the right positions based on the individual’s skills, abilities and potential. Organizing also provides structure to an organization. It allows the members of an organization to work together toward the organizations goals. Leading is the third function managers perform. It is in my opinion the most important function a manager has to perform. Leading involves providing members with a vision. It’s motivating the members to achieve your goals. A good leader lets the members know that they are important and that the success of the organization isn’t possible without their contributions. A good leader can get members to perform at a high level. The outcome of good leadership is organizational commitment from the members as well as a motivated work force. Dwight D. Eisenhower once said “Leadership is the art of getting someone else to do something you want done because he wants to do it” (Unknown, Leadership Now, 1996-2010). If a manager can plan and organize, but not lead his members to achieve the goals of an organization he is ineffective. The final function a manager performs is controlling. Jones and George define controlling as evaluating how well an organization is achieving its goals and taking action to maintain or improve performance (Jones & George, 2007, p. 12). It is the responsibility of the manager to periodically assess the performance of the members and the organization. If standards are not being met it is...
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