Preview

M3.14 Managing Conflict in the Workplace

Good Essays
Open Document
Open Document
1873 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
M3.14 Managing Conflict in the Workplace
REFLECTIVE REVIEW - M3.14 MANAGING CONFLICT IN THE WORKPLACE

|Centre Number |Centre Name |
|Candidate Registration No |Candidate Name |
|Please use the headings shown below |Assessment Criteria |
| |The causes of conflict at work are identified |
|Cause and effects of conflict |The stages in the |
| |development |
|Identify a conflict situation that you directly or indirectly experienced that |of conflict are described |
|affected others in the workplace. |The effects of conflict on |
| |individual and team performance at work are |
|Briefly explain what may have caused the conflict, describe the stages in the |explained |
|development of the conflict and briefly explain the effects of the conflict on the | |
|performance of the team and individuals at work | |
| | |
| | |
|

You May Also Find These Documents Helpful

  • Good Essays

    The main reason why the conflict started was that both peoples thought they were superior then the…

    • 391 Words
    • 2 Pages
    Good Essays
  • Satisfactory Essays

    this conflict is end. This long term conflict ended by two nations combined their cultures. In…

    • 110 Words
    • 1 Page
    Satisfactory Essays
  • Satisfactory Essays

    Explanation: The making of these two groups caused many deaths and started violence between the groups just because one was treated better and had more…

    • 678 Words
    • 3 Pages
    Satisfactory Essays
  • Powerful Essays

    2. What region is at the heart of the conflict? Describe the claim that both groups have on this…

    • 597 Words
    • 3 Pages
    Powerful Essays
  • Powerful Essays

    Shirley And Abigail

    • 2296 Words
    • 10 Pages

    There are many different relationships in the workplace between equals, people in authority and the less powered. In the case of Shirley and Abdul, conflict has arisen due to a lack of communication and interest in each other’s needs. Variables need to be considered by the mediator who is helping to resolve their issues (Forsyth 2009). Shirley and Abdul’s cognitive, emotional and behavioural dimensions need to be addressed, as well as how they have both approached and see the conflict, and also contributing factors of power and culture.…

    • 2296 Words
    • 10 Pages
    Powerful Essays
  • Satisfactory Essays

    Chance

    • 434 Words
    • 2 Pages

    Is it internal or external?- The conflict is external because it is two people trying to kill each other.…

    • 434 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Chapter Four: What Are The Underlying Reasons Behind Ethnic Conflict, And The Consequences Of These Conflicts?…

    • 250 Words
    • 1 Page
    Satisfactory Essays
  • Better Essays

    Hotel Rwanda

    • 1528 Words
    • 7 Pages

    As what I have learnt, conflicts can be derived as an expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce resources, and interference from the other party in achieving their goals. It exists when two people wish to carry out acts which are mutually inconsistent. They may both want to do the same thing, such as eat the same apple, or they may want to do different things where the different things are mutually incompatible, such as when they both want to stay together but one wants to go to the cinema and the other to stay at home. A conflict is resolved when some mutually compatible set of actions is worked out. The definition of conflict can be extended from individuals to groups (such as states or nations), and more than two parties can be involved in the conflict. The principles remain the same. “(M.Nicholson: Rationality and the Analysis of International Conflict. 1992:11) There are three types of conflicts: interpersonal, intranational and international conflicts.…

    • 1528 Words
    • 7 Pages
    Better Essays
  • Good Essays

    3. Workplaces are organized differently, workers are managed differently and industrial relations have different rules in some European countries. Can we learn anything from these societies that would lead to higher productivity and less conflict in North American workplaces.…

    • 513 Words
    • 2 Pages
    Good Essays
  • Good Essays

    Causes of Conflict

    • 1787 Words
    • 8 Pages

    1) Countries come into conflict when hey feel that their value system is being threatened to protect their own value systems.…

    • 1787 Words
    • 8 Pages
    Good Essays
  • Powerful Essays

    Workplace Conflict

    • 2217 Words
    • 9 Pages

    When it comes to work, no one really wants to do it; however we must, and are motivated by the need for compensation. Where there is compensation involved, there is always going to be differing opinions of what the monetary value of an employee is. We as healthy human beings will tend to think that our contributions should be rewarded handsomely no matter how large or small, but from a company’s perspective, it is just impossible to see and reward everything of value that every employee does. This is why policies are implemented to help keep track of performance and use management that is most familiar with employees in order to reward employees as well as possible and create a happy and productive work environment.…

    • 2217 Words
    • 9 Pages
    Powerful Essays
  • Powerful Essays

    Poverty in Philippines

    • 2877 Words
    • 12 Pages

    Conflict theory. (2006, December 15). In Wikipedia, The Free Encyclopedia. Retrieved 10:26, January 9, 2007, from http://en.wikipedia.org/w/index.php?title=Conflict_theory&oldid=94413210…

    • 2877 Words
    • 12 Pages
    Powerful Essays
  • Powerful Essays

    Hubungan Tenaga Kerja

    • 1395 Words
    • 6 Pages

    A narrow approach that neglects cause of conflict, fails to explain the prevalence of conflict…

    • 1395 Words
    • 6 Pages
    Powerful Essays
  • Good Essays

    If you notice yourself getting dug in or angry in the face of differing views, ask for a time out and step out of the content for a moment and notice if you are presently moving toward your true goal. If not, or if the situation is just getting too uncomfortable, check to see which of the seven strategies shown below would be most helpful in turning your conflict into collaboration.…

    • 3228 Words
    • 13 Pages
    Good Essays

Related Topics