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Leading Transformation And Change

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Leading Transformation And Change
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Assignment 7HR006

Assignment 7HR006 - Leading Transformation and Change

Automation of Banking Systems

Key theme: Deutsche Bank, Organization, Change, & Change management model

Table of Contents

Introduction 6
Organizational background and stated need for change 7
Description of the change process 9
Roles and perspectives of key players 11
Evaluation of relevant academic literature 13
Critical analysis 18
Conclusions 20
Lessons learnt: Personal and Organizational 21
Personal Reflection 21
Organizational Reflection 21
References 23
Appendices 25

List of Figures Figure 1 The four Phases of a persuasion Campaign 09 Figure 2 The McKinsey’s 7Ss 14 Figure 3 Greiner’s six-phase process 17 Figure 4 Phases of Process Re-engineering 22

Appendix Appendix 1 Deutsche Bank Mission Statement 25 Appendix 2 Deutsche Bank Identity 26

Introduction

The rapidity of change or in another words increase in the unpredictability in today’s economic, political and social environments has created a notable impact on many organizations. In order to keep up with the pace many businesses have introduced changes to the existing systems. While some have changed completely some have done major adjustments that would help them in their fight for survival.
“It takes a lot of courage to release the familiar and seemingly secure, to embrace the new. But there is no real security in what is no longer meaningful. There is more security in the adventurous and exciting, for in movement there is life and in change there is power” – Alan Cohen
Why change, when existing systems are running smoothly and providing desired results?
That was the perception of many companies a few decades back. But now everybody has realized that only the best could survive and in order to be the best you have to keep changing and stay updated with the market. And major difference now and then is the pace of change where now the



References: Cameron, E. and Green, M. (2009). Making Sense of Change Management, 2nd edition, p. 122, Replika Press Carnell, C Christian Kneer (2006). Change Management Edition. GRIN Verlag. D E Hussey (2000). How to Manage Organisational Change. 2nd Edition Kogan Page ( p6-8) D E Hussey (2000) De Jager, P. (2001). Resistance to change: A new view of an old problem. The Futurist, 53(3), May-June, 24-27. Deutsche Bank [accessed30 April 2014] Available at: http://dbnetwork.db.com /en/content/about_deutsche_bank.html Deutsche Bank (2011) Deutsche Bank (2012) CSR Annual report Dunphy, D.C., & Stace, D.A Green, M. (2007). Change management master class: A Step by Step Guide to Successful Change Management. London. Kogan Page Greiner, L Harvard Business Review, 2011. “HBR 's 10 Must Reads on Change Management” 1st Edition. Harvard Business Review Press. Hatch, M.J. (1997). Organization theory: Modern, symbolic and postmodern perspectives. Oxford: Oxford University Press. Hayes, J J. Kotter, What Leaders really do Harvard Business review December, 2001. Kanji, G.P., & Moura, E.P. (2003). “Sustaining healthcare excellence through performance measurement. Total Quality Management & Business Excellence”, 14(3), 269-289. Kanter, R.M. (1992). “The change masters: Corporate entrepreneurs at work” London: George Allen & Unwin. Kotter, J.P. (1995). Leading change: Why transformation efforts fail. Harvard Business Review, March-April, 1-20. Land, G. and Jarmen, B. (1992). Breakpoint Change Training and Development. Lawler III, E.E Lewin, K. (1951). Field theory in social science. New York: Harper and Row. Lycke, L. (2003). “Team development when implementing TPM. Total Quality Management”, 14(2), 205-213. Michael Michael Reiss, 2012. Change Management. Edition. Books On Demand Mills, J R. Waterman, T. Peters, J. Philips. Structure is not Organization Business Horizons June 1980 p18 R.M.Stodgill (1950) Wilson, D.C. (1992). A strategy of change. London: Routledge.

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