Financial Systems Offshore Outsourcing Project Plan for Riordan Manufacturing, Inc.
Table of Contents
Project Description and Task Management5
Project Communication Plan6
Change Management Plan7
Project Closure Process12
Project Audit Process13
Financial Systems Offshore Outsourcing Project Plan for Riordan Manufacturing, Inc. Executive Summary
Riordan Manufacturing, Inc., with corporate headquarters in San Jose, California, acquired three production facilities: located in (a) Pontiac, Michigan, (b) Albany, Georgia, and (c) a joint venture in Hangzhou, China. Currently, none of the offices use the same financial and accounting software. Although this situation remains transparent to customers because each office maintains its own invoice, billing, and payments system; Riordan needs to achieve seamless compatibility among all offices to comply with new government reporting requirements and to streamline labor intensive general ledger and income statement and balance sheet consolidated closure each month. To achieve these business objectives Riordan plans to outsource its financial and accounting processes to an offshore location. Technology offshore outsourcing can be defined as the contracting of information technology (IT) services from foreign counties. In today's marketplace, both large and small organizations use outsourcing to stay competitive. This project plan has been developed to identify expected project outcomes, however; when a project is initially considered, there are many uncertainties in both the expected benefits and the estimated risks. Cost savings, process efficiencies, and better resource management have been designated positives in the decision to offshore outsource finance and accounting. Using an offshore vendor will save money in salaries and IT expenditures, allow for a single system that is streamlined for use by all Riordan's offices, and free resources that would otherwise be used to maintain separate financial and accounting offices in each location. This allows for more money and energy to be focused on core business strategies. The offshore vendor will be chosen via a competitive bidding process that matches proven skill to the ability to meet the requirements of this project. The vendor will be charged with the development and implementation of an enterprise-level custom software finance and accounting package along with the establishment of a joint venture offshore back office operation of the company's invoicing, revenue processing, and auditing services. The IT steering committee will be charged with managing the project, communicating with stakeholders, and selecting a data warehousing company with proven ability to provide hosting of custom software as well as the capability to maintain a consistent uptime and perform reliable backups of vital information. Using an offshore vendor as a cost saving advantage to stay ahead of the competion is not without threats and therefore both the advantages and disadvantages need to be weighed carefully. The risk of placing responsibility for such an important aspect of the company with an offshore vendor is considerable therefore this project plan is being presented as an important first step in the planning phase of the project life cycle for the financial systems outsourcing project. Project Objective
Create an integrated, secure and reliable finance and accounting system for Riordan Manufacturing using a central database accessible by all offices along with the establishment of a joint venture offshore back office operation of the company's invoicing, revenue processing, and auditing services. Mission Justification
Implementing an integrated finance...