Landslide Limousine Performance Management Plan Paper
Landslide Limousine Performance management plan
Mary Dawson
HRM/531
JULY 13, 2015
PATRICK STAPLETON
Landslide Limousine Performance management plan Stonefield is starting up a new limousine business with 25 employee, located in Austin, Texas. The performance management plan is the starting point or a map for the company to identify and achieve the desire outcome they want for their employees and their customer. The company wants to maximize its goal through its performance management plan. the performance framework alone with the strategies of the business will developed an organizational performance philosophy, performed job analyses to identify necessary skills needed by employees, identified methods for measuring employee’s …show more content…
Managers should conduct ride-a-long with each driver to observe their behavior and to rate their skills against others. The manager should document the observation. Mangers should always provide feedback in a timely manner. It should be taken to improve employee performance. According to Cascio (2013), behavior-oriented rating methods focus on employee behaviors, either by comparing the performance of employees to that of other employees or by evaluating each employee in terms of performance standards without reference to others. The results-oriented rating method is another great method to use. The company needs to have a way to do customer survey. Customer service is one of the most important skills that should be measured constantly. According to Cascio (2013), results-oriented rating methods place primary emphasis on what an employee produces; dollar volume of sales, number of units produced, and number of wins during a baseball season are examples. In other word a limo driver will be rated on how well his/her skills are with customer service. They are being rating and measured at all …show more content…
Also, while giving feedback, each manager should be encouraging subordinates to participate by being specific, being an active listener, setting mutually agreeable goals for future improvements, avoiding destructive criticism, and judging performance and not personality and mannerisms. Lastly, after the feedback is communicated, each manager should periodically assess progress toward goals and make organizational rewards contingent on performance. If Landslide Limousine needs to make sure they that provide these before, during, and after feedback activities, these activities can help better the performance of each and every person that Landslide employ. Conclusion Having a good Performance plan before starting business is always a great beginning. You need a stepping stone to hire the right employee and to put the right people in the place. Providing them with the right tools make for a successfully business and satisfied
Mary Dawson
HRM/531
JULY 13, 2015
PATRICK STAPLETON
Landslide Limousine Performance management plan Stonefield is starting up a new limousine business with 25 employee, located in Austin, Texas. The performance management plan is the starting point or a map for the company to identify and achieve the desire outcome they want for their employees and their customer. The company wants to maximize its goal through its performance management plan. the performance framework alone with the strategies of the business will developed an organizational performance philosophy, performed job analyses to identify necessary skills needed by employees, identified methods for measuring employee’s …show more content…
Managers should conduct ride-a-long with each driver to observe their behavior and to rate their skills against others. The manager should document the observation. Mangers should always provide feedback in a timely manner. It should be taken to improve employee performance. According to Cascio (2013), behavior-oriented rating methods focus on employee behaviors, either by comparing the performance of employees to that of other employees or by evaluating each employee in terms of performance standards without reference to others. The results-oriented rating method is another great method to use. The company needs to have a way to do customer survey. Customer service is one of the most important skills that should be measured constantly. According to Cascio (2013), results-oriented rating methods place primary emphasis on what an employee produces; dollar volume of sales, number of units produced, and number of wins during a baseball season are examples. In other word a limo driver will be rated on how well his/her skills are with customer service. They are being rating and measured at all …show more content…
Also, while giving feedback, each manager should be encouraging subordinates to participate by being specific, being an active listener, setting mutually agreeable goals for future improvements, avoiding destructive criticism, and judging performance and not personality and mannerisms. Lastly, after the feedback is communicated, each manager should periodically assess progress toward goals and make organizational rewards contingent on performance. If Landslide Limousine needs to make sure they that provide these before, during, and after feedback activities, these activities can help better the performance of each and every person that Landslide employ. Conclusion Having a good Performance plan before starting business is always a great beginning. You need a stepping stone to hire the right employee and to put the right people in the place. Providing them with the right tools make for a successfully business and satisfied