Lake Tahoe: Stakeholder Collaboration The Way We Do Business
2011-2012 Sustainability Report
Revised September 19, 2012 to correct tables on page 32
On the cover: Nature and its resources are critical to our business. Lake Tahoe, one of the world’s most pristine crystal blue alpine lakes, is just 15 minutes from The Ritz-Carlton®, Lake Tahoe (California), a LEED® Silver certified hotel (shown here).
Contents
Executive Letter About This Report Determining Materiality Stakeholders Areas of Stakeholder Collaboration The Way We Do Business Our Company Our Business Model Global Growth Governance Ethics MARPAC Disbursements 1 2 2 2 3 6 7 7 8 10 10 11 Marriott Business Values Workforce Global Diversity and Inclusion Human Rights Guest Satisfaction Marriott Economic Hotel Development Marriott and Society …show more content…
Today, nearly 95 percent of the Juma rainforest remains intact. As Marriott International expands our global portfolio, we are creating a world of opportunity for our associates, customers, owners and franchisees, business alliances and communities. At the same time, our business model remains grounded in a set of core values: put people first, pursue excellence, embrace change, act with integrity and serve our world. We’ve seen some big changes at Marriott® recently, including our new appointments — with Arne being named president and CEO and Bill becoming executive chairman; the reorganization of our lodging group into a continental structure that drives better operating results and growth; and the spin-off of our timeshare business resulting in two strong companies with solid core businesses. Throughout these changes, we have remained steadfast in our focus on sustainability innovation and action that fuel the way we conduct business and how we approach our responsibility to the planet and society. This report discloses the progress we’ve made toward our sustainability goals over the past two years. And it highlights how we are teaming up with diverse stakeholders — suppliers, governments, nongovernmental organizations, universities and even our competitors — to find long-term solutions to some of society’s most critical challenges. z In southwestern …show more content…
Designed by our corporate culinary team, this program helps associates in our hotels around the world source, prepare and serve sustainable fish wherever seafood is offered (see page 38). The program was rolled out enterprisewide in 2010, with a goal of offering 50 percent sustainably resourced seafood by 2011. Today, approximately 65 percent of seafood sourced at Marriott hotels is caught in a sustainable manner. We have also engaged seafood vendors, such as Santa Monica Seafood (California) and M&J Seafood (U.K.), in tracking and reporting on their invoices the percentage of products purchased under the sustainable seafood
Revised September 19, 2012 to correct tables on page 32
On the cover: Nature and its resources are critical to our business. Lake Tahoe, one of the world’s most pristine crystal blue alpine lakes, is just 15 minutes from The Ritz-Carlton®, Lake Tahoe (California), a LEED® Silver certified hotel (shown here).
Contents
Executive Letter About This Report Determining Materiality Stakeholders Areas of Stakeholder Collaboration The Way We Do Business Our Company Our Business Model Global Growth Governance Ethics MARPAC Disbursements 1 2 2 2 3 6 7 7 8 10 10 11 Marriott Business Values Workforce Global Diversity and Inclusion Human Rights Guest Satisfaction Marriott Economic Hotel Development Marriott and Society …show more content…
Today, nearly 95 percent of the Juma rainforest remains intact. As Marriott International expands our global portfolio, we are creating a world of opportunity for our associates, customers, owners and franchisees, business alliances and communities. At the same time, our business model remains grounded in a set of core values: put people first, pursue excellence, embrace change, act with integrity and serve our world. We’ve seen some big changes at Marriott® recently, including our new appointments — with Arne being named president and CEO and Bill becoming executive chairman; the reorganization of our lodging group into a continental structure that drives better operating results and growth; and the spin-off of our timeshare business resulting in two strong companies with solid core businesses. Throughout these changes, we have remained steadfast in our focus on sustainability innovation and action that fuel the way we conduct business and how we approach our responsibility to the planet and society. This report discloses the progress we’ve made toward our sustainability goals over the past two years. And it highlights how we are teaming up with diverse stakeholders — suppliers, governments, nongovernmental organizations, universities and even our competitors — to find long-term solutions to some of society’s most critical challenges. z In southwestern …show more content…
Designed by our corporate culinary team, this program helps associates in our hotels around the world source, prepare and serve sustainable fish wherever seafood is offered (see page 38). The program was rolled out enterprisewide in 2010, with a goal of offering 50 percent sustainably resourced seafood by 2011. Today, approximately 65 percent of seafood sourced at Marriott hotels is caught in a sustainable manner. We have also engaged seafood vendors, such as Santa Monica Seafood (California) and M&J Seafood (U.K.), in tracking and reporting on their invoices the percentage of products purchased under the sustainable seafood