On my daily communication, I find that I like using nonverbal communication to talk with other. I prefer using body communication to translate my meaning to my friends. For example, I like using emblem. Emblem is the nonverbal substitute for the verbal message. When people ask me to help them doing something, I will use the emblem of “ok” to show that I can help them. Otherwise, it can leave a good impression to the other by my body language. The S-O-F-T-E-N formula is some receptive body language in communication. By observing my communication behavior, I always use E and N formula –eye contact and nod. I will nod and maintain eye contact to tell people that I am listening and I understand what they said. The S-O-F-T-E-N formula is very useful for me. Leaving a good impression to the others is the indication of politeness and respect.
Apart from that, I discover that I am good at facial management. I neutralize my facial expressions so as to cover-up my emotions. For instance, my friend sent me a gift on my birthday party. It is a repugnant gift and I dislike it. However, I did not show my disappointed emotion in my face. I also smile to her and say thank you. I know that my friend prepare the gift for long time. If I show the disappointed emotion in my face, my friend will upset. Facial management techniques are a valuable tool. It can reduce the embarrassing atmosphere among people.
Before I learn this course, I am not active to have a conversation with a stranger, since I do not know how to