Key Concepts of Organizational Behavior
According to Albert Martin (2004), "To deny the merits of organizational behaviour research would certainly be foolish . . . . it has profoundly advanced our understanding of the world of work and it has given us valuable prompts to improve working conditions" (p. 410-420). The study of organizational behavior is essential for good management. When studying organizational behavior there are several key concepts that must be explored. These concepts include organizational culture, diversity, communication, organizational effectiveness and efficiency, and organizational learning. Organizational Behavior
It is important to first understand the meanings and importance of organizational behavior. Learning about organizational behavior is important because it allows individuals to understand and change working conditions. According to Schermerhorn, Hunt and Osborne (2005) organizational behavior (OB) is the study of how humans as individuals and groups behave in organizations. An organization is defined as a collection of people who are all working as group to achieve a collective goal. Therefore, understanding organizational behavior allows employees to work more effectively and efficiently towards achieving the common goal. Organizational Culture
When studying an organization's behavior, an important concept is organizational or corporate culture. Schermerhorn, Hunt and Osborne (2005) stated that an organizational culture is "the system of shared actions, values, and beliefs that develops within an organization and guides the behavior of its members" (print version 582). There are two key issues that are involved with organizational culture. External adaptation answers the question, "What needs to be done and how do we accomplish it?" Internal integration "deals with the creation of a collective identity and with finding ways of matching methods of working and living together" (Schermerhorn, Hunt & Osborne, 2005, print...
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