Kaiser Permanente: Inpatient Quality Management

Inpatient Quality Management

Marian R. Eckardt
September 2, 2014
MGMT 570- Organizational Performance Improvement
Steven Gabriel

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Kaiser Permanente Baldwin Park……………………………3
Functional Scope………………………………………………4
Process of care measures…………………………………….5
Inpatient Quality Management Philosophy………………….6
Data Collection and Analyses…………………………….7-12
Inpatient Quality Management Flow Chart……………..13-15
Performance Scorecard………………………………………16
Observations and Recommendations…………………..17-18
References…………………………………………………….19

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Kaiser Permanente is an integrated managed care group based in Oakland, California.
It provides care throughout eight regions in the United States and is the single largest provider of managed health care in the country (Kaiser Permanente). In Southern
Health plan membership in the area reached up to 3,594,848 according to the research conducted in 2012 (Fast Facts about Kaiser Permanente, 2013).
One of the medical centers is the Baldwin Park Medical Center. Baldwin Park Medical
Center is part of an integrated health care delivery system serving the community and over
244,000 Health Plan members in the San Gabriel Valley. In keeping with the company program of providing safe, accessible, high-quality, and culturally sensitive health care to all members, the hospital provides a full array of health care services, including