451). There are training sessions that teach people how to be speak like a leader. There are motivational speakers such as Tony Robbins. Motivational speakers provide us with rules on how to deal with situations in our “personal and professional lives.” It is how people handle situations they are faced with throughout their life. According to Robles formulation, soft skills are a composite of interpersonal (people) skills and personal (career) attributes (“Interpersonal Communication in the Workplace: A largely unexplored region,” 2012, p. 451). Personal attributes refer to behavioral traits specific to a person. Interpersonal skills include traits when a person interacts with others. Both of these characteristics are important in …show more content…
There will always be a sender/receiver, encoding/decoding process, a channel used to transport the message and feedback. The way communication is interpreted is dependent on the way the message is sent, how it is interpreted, the tone used, and the language used. We must all focus on all these to effectively communicate with each other. It will prevent misunderstandings or misinterpretations for us on a personal and professional level. Being able to speak clearly , and concisely is the key to effective