Insurance Weaknesses

One of my weaknesses is being a charismatic leader, most of the employees say that if I leave the insurance agency it would fall apart. Sometimes I feel as though I can do no wrong and I am to important to the agency to be let go. I need to cross train more, I am the only person in the agency that is an expert in manufacturing risks and the only person that is an expert in surety bonds. This puts the agency in a very volnerable situation and if I should be removed or leave the agency it would be hard to replace my knowledge and expertise. (Team) Another weakness is the fact that I have a very knowledgeable staff, all of them are licensed in property, casualty, and surety insurance. Due to this fact I am somewhat of a Laissez-faire leader which means that this leadership style usually has a highly capable and motivated team and they do not need close supervision. (Team) The downside of this is that I have become a bit lazy as far as leading. The only time I need to jump in and assist is if there are
I would like to work with the employees to create an in-depth training program in order to have no gaps in knowledge or experience. By doing this it will fill in the gaps that the agency has as far as lack of knowledge. There should be no lack of knowledge or experience between the employees and managers.
Lastly, I need to use the practice of transformational leadership by setting high expectations. I believe that customer satisfaction is lower than it has been due to the lack of motivation and structure in the agency. I need to build stronger and trusting relationships with everyone in the agency. This in turn will help the employees reach higher satisfaction levels and achieve a higher level of confidence in their abilities. By hitting higher level goals in the agency this will boost their confidence and morale among each other, leaders, and clients. (Team)
SMART