INEN 5369 HW1 2 
HW1 INEN 5369 Engineering Management
Due date: February 6th, 2015 until 5.00 pm via blackboard
Save your document as LASTNAME_FIRST NAME_HW1
1. Compare how well engineering and management satisfy the several parts of the definition of a profession. Why? (15 points)
2. a. How does the job of supervisor or first-line manager differ from that of a higher manager? (10 points)
b. How does the job of a top manager differ from those of the several levels of middle Management? (10 points)
3. Identify the three types of skills needed by an effective manager as conceived by Robert L.Katz, and describe how the relative need for them might vary with the level of management.(15 points)
4. Please take a look at the Zara International Case study in Management book. (page 55)
a. In what ways are elements of the classical management and behavioral management approaches evident in how things are done at Zara International? (20 points)
b. How can systems concepts and the notion of contingency thinking explain the success of some of Zara’s distinctive practices? (20 points)
5. The Hawthorne studies raised awareness of how __________________ can be important influences on productivity. (2 points)
(a) structures
(b) human factors
(c) physical work conditions
(d) pay and rewards
6. Advice to study a job, carefully train workers to do that job, and link financial incentives to job performance would most likely come from ______________. (2 points)
(a) scientific management
(b) contingency management
(c) Henri Fayol
(d) Abraham Maslow
7. Resource acquisition and customer satisfaction are important when an organization is viewed as a(n) ______________. (2 points)
(a) bureaucracy
(b) closed system
(c) open system
(d) pyramid
8. One example of how scientific management principles are applied in organizations today would be: (2 points)
(a) conducting studies to increase efficiencies in job performance.
(b) finding alternatives to a bureaucratic structure.
(c) training
Due date: February 6th, 2015 until 5.00 pm via blackboard
Save your document as LASTNAME_FIRST NAME_HW1
1. Compare how well engineering and management satisfy the several parts of the definition of a profession. Why? (15 points)
2. a. How does the job of supervisor or first-line manager differ from that of a higher manager? (10 points)
b. How does the job of a top manager differ from those of the several levels of middle Management? (10 points)
3. Identify the three types of skills needed by an effective manager as conceived by Robert L.Katz, and describe how the relative need for them might vary with the level of management.(15 points)
4. Please take a look at the Zara International Case study in Management book. (page 55)
a. In what ways are elements of the classical management and behavioral management approaches evident in how things are done at Zara International? (20 points)
b. How can systems concepts and the notion of contingency thinking explain the success of some of Zara’s distinctive practices? (20 points)
5. The Hawthorne studies raised awareness of how __________________ can be important influences on productivity. (2 points)
(a) structures
(b) human factors
(c) physical work conditions
(d) pay and rewards
6. Advice to study a job, carefully train workers to do that job, and link financial incentives to job performance would most likely come from ______________. (2 points)
(a) scientific management
(b) contingency management
(c) Henri Fayol
(d) Abraham Maslow
7. Resource acquisition and customer satisfaction are important when an organization is viewed as a(n) ______________. (2 points)
(a) bureaucracy
(b) closed system
(c) open system
(d) pyramid
8. One example of how scientific management principles are applied in organizations today would be: (2 points)
(a) conducting studies to increase efficiencies in job performance.
(b) finding alternatives to a bureaucratic structure.
(c) training