Human Service Agency Interview

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Human Service Agency Interview
Date:July 11, 2010
To:Shelley Kerr, LCSW
RE:Deaconess Cross Pointe
I conducted an in person interview at Deaconess Cross Pointe, 7200 East Indiana Street; Evansville, Indiana 47715. I interviewed Natalie Goffinett, who has achieved her Master’s Degree in Social Work, and counsel’s children and families at that facility. When setting the appointment to interview Ms. Goffinett, I offered her the option to conduct the interview either in person or over the telephone. Ms. Goffinett and I agreed that an in person interview would be best if I wanted to have the opportunity to tour the facilities, as well as develop a sense for inpatient and outpatient environments. Deaconess Cross Pointe is a state licensed facility offering a full range of mental health services and psychiatric care which can meet the emotional and behavioral health care need of children, teen, adults, and their families. This facility meets, and exceeds my career goals and objectives; I would definitely consider working with this agency, as well as recommending others in need of the services that this facility provides. Question 1: How did the agency start? Deaconess Hospital was founded in June 1893 by four Evansville physicians who bought a home on the corner of Mary and Iowa streets which was then converted to a 19-bed hospital. As an Institution, it began crudely, but has now become the largest hospital in Southern Indiana. The Cross Pointe facility is an extension of the hospital that provides care and treatment at all levels of mental health treatment through both outpatient programs and a fully accredited 60-bed inpatient facility. Question 2: What is the mission of the agency? In keeping with its Christian heritage and tradition of service, the mission of Deaconess Cross Pointe Hospital is to provide quality health care services with a compassionate and caring spirit to persons, families and communities of the Tri-State....
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