Human Resource Is the Most Important Asset of an Organization

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Nowadays many organizations like to emphasize on gaining a competitive advantage in the market. The advance equipments, new technology, good marketing strategic, excellent customer services and many other elements can be the factors to build up for the advantages. However, human resource is still the most important element to determining the success or failure of an organization. Without their support, the organization daily business function will not be done well and ready. Human resource is always related to one organization profitability and their ability cannot be replaced by machines. As is discussed by Hargreaves and Jarvis (1998: 3) The skills, knowledge and experience of each individual contribute to the growth of organizations, communities and nations. Such valuable human talent can be thought of in terms of human capital and is one of the primary requirements for national economic development. 138 Strategic human resource management is playing an important role as organization development in today’s competitive market. Organizations recognise the importance of focusing on the human factor to contribute ideas in order to improve the productivity. They design the recruiting plan to approach talent peoples, training and develop them in order to perform those competencies. The organization put in affords to meet the expectation of the employees so that create a workplace atmosphere among the employees (Upson, 2011). Ironically, while human resources are the most important asset in an organization, they are also the cost involved during the training activity. As is stated by Outlow (1998), the organization suffers the cost if they employed the wrong candidate for the job. Such costs can be calculated in direct and hidden cost. Direct cost can be considered as recruitment advertisement, conduct new training for new staffs, medical check up and so on. Also, the company will found the hidden cost in such that way of lower morale among old employees. Some of the organization will try to approach the peoples which are lack of working experience and not qualified enough as required for the job, here may cause some of the clients lost their loyalty towards the organization due to the poor customer services. Therefore, the organization must be smart to engage, select and retain the talented employees in order to maintain the organization productivity. 228 Human resource development programs always contribute a lot of benefits to the organization. George and Singh (2000 :14) defines The role of human resource development is provide the individual with the learning experience necessary to fill the gap in an employee’s knowledge and skill, to ensure his continued ability to perform efficiently and effectively in his job, and thereby contribute to the productivity of the organization. Since it has been note the major factor affecting the organization productivity is the human factor, many organizations willingness to invest human resources development program in the areas of communication skills, problem solving ability, leadership qualities, creativity and others related skills. Employees are able to obtained new skills and knowledge in the training programs in order to contribute to the organisational development such as productivity improvement, preparation for organization’s growth, developing the learning culture and so on. The effectiveness of the training programs can evaluate and monitor regularly in order to increase the employee performance and thereby increase the productivity. Therefore, trainer who has to decide how to choose and manage the trainees, assist them in learning new skills and also develop their personality by change the trainee’s behaviour.160 Organizations always encounter many challenges to retain those valuable employees. They always spent plenty of times to deal with employees who have intention to leave their job position. In fact, management should find out the causes what makes the employees...
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