TABLE OF CONTENTS
I. INTRODUCTION …………………………………………………………………….. 3 Description of the Problem …………………………………………………………. 5 The Purpose of the Research ……………………………………………………… 6 The History, Settings, and Background of the Problem ………………………… 7 Scope of the Research …………………………………………………………….. 9 Definition of Terms ………………………………………………………………….. 9
II. REVIEW OF THE LITERATURE …………………………………………………. 11
III. DESIGN OF STUDY ……………………………………………………………….. 20
IV. FINDINGS …………………………………………………………………………… 20
V. SUMMARY OF RESULTS ………………………………………………………….22
VI. CONCLUSION AND RECOMMENDATIONS …………………………………….23
Bibliography …………………………………………………………………………. 26
INTRODUCTION
In today’s society, there are corporations that are making huge profits from customers on a daily basis lining the pockets of Upper Management, CEO’s, and the Owners. The essential part to any company is the Human Resource Department also known as HR or HRM. This department aids in the training and development of its employees. The company is making an investment in its employees to maximize the benefits of its employees. One of a company’s most expensive assets is its human capital, the human resources of the organization. (ITAP International, 2010) An organization’s success depends on the knowledge, skills, and abilities of the employees. The Human Resource Department has come a long way in the last few years in becoming the “central part” or the nucleus of a company. Human Resource Management is the voice of both the employee and the employer. The relationship between human resources and management is becoming more collaborative. Human resource executives are beginning to earn a seat at the management table. (U. S. Office of Personnel Management, 1999) The primary functions of the human resource department is to supply
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