HSM 541: Week 2 – You Decide
Professor Alan Flower
Middlefield Hospital has been a great healthcare facility to the Middlefield area. Middlefield Hospital consists of a 450-bed tertiary facility in a major urban area in the Northeast. The hospital is an integrated health system that provides the full array of inpatient and outpatient services. The hospital enjoys a reputation of quality care in the area. In recent years, there are areas of concern that need to be addressed. As I have been assigned the position as the new Chief Executive Officer (CEO) of Middlefield Hospital, I will provide strategies and recommendations needed for implementation to turnaround the hospital into a more positive experience not only for the patients but for the employees as well. My approach will implement a triad of care – access, cost, and quality.
Middlefield Hospital has been a key staple within our market area of Middlefield. The hospital was able to build another facility on the other side of town. The new hospital offers much better facilities and the technology is state of the art. While visiting the new hospital, I noticed that the staff appeared much more invested in the quality of patient care and the patients also seem happier. As with new facilities, there comes lots of excitement. The quality of our old facility needs to be upgraded and needs some new type of organization. There needs to be a balance of power so that the new hospital is able to start performing better. This lies within the hospital medical staff, hospital administration, and hospital governance. With the hospital medical staff we need to take into account their pay for their performance on the work they do. This will in turn encourage them to want to stay with the hospital knowing they will have a steady long-term position. Hospital administration is another important thing to take into account since they work with the clients just as much as the medical staff does. From...
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