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How Hsbc Rewards: an Employee Overview of Merger or Acquisition and Its Impact on Reward Systems and Performance

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How Hsbc Rewards: an Employee Overview of Merger or Acquisition and Its Impact on Reward Systems and Performance
Executive Summary
HSBC - North America stands proudly as one of the leading financial services companies in the United States and work with the common goal of meeting the needs of more than 68 million customers. In the United States HSBC operates as HSBC Bank USA, N.A. and HSBC Finance Corporation.
HSBC Bank USA, N.A. has more than 460 bank branches throughout the United States, with approximately 380 in New York State as well as branches in Connecticut, Washington D.C., Florida, New Jersey, Maryland, Virginia, California, Delaware, Illinois, Oregon and Washington State. HSBC Bank USA, N.A. is the principal subsidiary of HSBC USA Inc., an indirectly-held, wholly-owned subsidiary of HSBC North America Holdings Inc. HSBC USA Inc. is one of the nation 's 10 largest bank holding companies by assets. HSBC Bank USA serves customers in the following areas: Personal Financial Services, Commercial Banking, Global Banking and Markets, and Private Banking.
HSBC Finance Corporation is one of the largest consumer finance companies in the U.S. Its subsidiaries provide real estate secured loans, credit cards and private label credit cards, personal non-credit card loans, taxpayer financial services and specialty insurance products. The following are the primary businesses that make up HSBC Finance Corporation: Consumer and Mortgage Lending (CML), HSBC Credit Center, Card and Retail Services, HSBC Insurance, and Taxpayer Financial Services.
As a company, HSBC had been in business for 150+ years. My career at HSBC was through its subprime subsidiary, Decision One Mortgage. I worked for the company at the headquarters in Charlotte, NC and then Fort Mill, SC. I was employed in the Post Closing department as a Loan Specialist. When I began my career at Decision One it had already been acquired by Household Finance. During that transition, no changes were made to Decision One’s culture or policies. However, once Household was acquired by HSBC and thereby Decision One it became



References: Donovan, K. (2008, February). Instant reward licked. Employee Benefits, Retrieved May 14, 2009, from Business Source Premier Database. Drake, A., Wong, J., & Salter, S. (2007, March). Empowerment, Motivation, and Performance: Examining the Impact of Feedback and Incentives on Non-management Employees. Behavioral Research in Accounting, 19, 71-89. Retrieved May 14, 2009, from Business Source Premier Database. HSBC, (2008). Corporate Information. Retrieved May 14, 2009, from About HSBC Web site: http://www.us.hsbc.com/1/2/3/personal/inside/about/corporate-information. Hunt, J., Osborn, R., & Schermerhorn, J. (2008). Organizational Behavior. Hoboken: John Wiley & Sons. Judge, T., & Robbins, S. (2007). Organizational Behavior. Upper Saddle River: Pearson-Prentice Hall. Leban, B. & Stone, R. (2008). Managing Organizational Change. Hoboken: John Wiley & Sons. Merit-Based Reward Systems Can Increase Gender and Race Bias. (Cover story). (2008, September). PA Times, Retrieved May 17, 2009, from Business Source Premier Database. …yet doing well is key to pay deals. (2006, March 28). Personnel Today, Retrieved May 17, 2009, from Business Source Premier Database.

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