Airports have traditionally been some of the busiest hubs of people in the world. Thousands of people go through these hubs to get home, to work, or to vacation destinations. Hartsfield-Jackson Atlanta International Airport in Atlanta, Georgia is the single busiest airport in the United States. With 151 domestic, and 28 international gates, Hartsfield-Jackson has almost 45 million passengers traveling through its complex every year. For comparison, Boston’s Logan International Airport is the19th busiest airport in the country with approximately 14 million passengers passing through every year. Airports have many subunits which work together to move passengers to their final destination. These subunits …show more content…
One way to cut costs is by lowering the throughput time of the security line, which would require fewer TSA employees and fewer fixed investments (x-rays, scanners, etc). Additionally, it can improve the airport’s reputation among its peers in cities where there are more than one airport. For example, if passengers have a great experience at New York’s JFK International Airport, but a poor experience at neighboring LaGuardia Airport, they might seek flights from the former destination …show more content…
There are also restrictions on what can go into each bin. For example, TSA regulations dictate that a laptop must be in a bin by itself with no other items. Because each traveler needs 2-3 bins, and each bin is about two feet wide, the 10-12 foot conveyor belt fills up very quickly. This adds further delay as people cannot undress until they have space to place their bin down. The average wait time before this step was an astounding 235.5 seconds. It is the most significant bottleneck of the entire