Extraordinary challenges require extraordinary measures. The terrorist attacks on America on September 11, 2001 required that we reform our nation's aviation security system in fundamental ways. Three years after the Sept. 11 tragedies, how far has airport and airlines come? It depends on the source. While it is important for airports to heighten security after the attacks of 9/11, the policies of profiling passengers are inadequate and a necessitate revision.
The most visible changes to boost airport securities may be on the airplanes themselves. Many planes have installed bulletproof, locked cockpit doors to secure the pilot and crew from the rest of the plane. Increased securities at airports have come along more slowly. The Transportation Security Administration has been unable to fully staff airports with federal screeners, have delayed mandatory baggage screening deadlines multiple times, and have overrun a $350 million budget (TSA). The only way that airlines will be able to recover from the massive economic setbacks they have suffered as a result of the attack is to make an attempt to combine customer service and security.
Most of the American public that has flown since 9/11 has been willing to put up with delays, personal searches, and increased security procedures (Young). New airport security measures have added unnecessary inconveniences and hassles. Airport security screeners need to carefully examine alternative screening measures for the future (Young). They need to do a better job in this whole process of screening and also profiling potential terrorists. The process of screening and profiling has contributed to numerous complaints from passengers who have been selected for additional screening. Passenger profiling at the airport should not be the sole means of protecting our flying public from would-be terrorists. If a present security measure is found to prevent potential customers from flying without providing a meaningful...
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