Preview

Global Integrated Marketing Communications - Marks & Spencer in Uk & Uae

Powerful Essays
Open Document
Open Document
3582 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Global Integrated Marketing Communications - Marks & Spencer in Uk & Uae
Global Integrated Marketing Communications
Marks & Spencer in UK & UAE

Submitted By: Zhang Qang (MAIM FEB 2010)
Student No: 109998494

Module Leader: Dixon

Abstract

An organisation needs an image, which projects itself as a responsible and trustworthy which is not only interest in making money but also places the interest of its customers as well. In this assignment we will review different aspects of Globally Integrated Marketing Strategy and our focused organisation will be Marks & Spencer. We will focus on its IMC practices and how they act as part of the organisation’s strategic framework. The study will consider M&S operations in UK and UAE for its research purposes and will elaborate how resembles as well as differs in the two environments. Finally, with the launch of a new product line we will try to incorporate how a new product needs to integrated into the existing overall structure and marketing framework of the organisation.

[pic]

Table of Contents
Part A - Integrated Marketing Communications 3
Company Overview 4
History 4
Objectives and Products 4
Marks & Spencer’s Integrated Marketing Communications 5
Marks & Spencer in UK 6
Marks & Spencer in UAE 7
Special marketing features for UAE 7
Similarities in UK and UAE Marks & Spencer 7
Differences in UK and UAE Marks & Spencer 8
Challenges of practicing IMC 8
Part –B New Product Plan 9
Overview 9
Business Plan 10
Budget and Gantt chart 10
References 11

Part A - Integrated Marketing Communications

“Integration of communications – as with anything else, attempts to combine, integrate, and synergise different elements of the promotional mix, so to consumers, messages through a variety of different mechanisms look, sound, and feel alike” (Kitchen et al. 2004: 18). According to Kotler and Armstrong (2008), companies using IMC techniques “carefully integrates its many communication channels to deliver a clear, consistent, and compelling



References: • investing in the environment within stores • providing good customer service to look after customers (The Times 100 2010)

You May Also Find These Documents Helpful

  • Satisfactory Essays

    This week's discussion focuses on integrated marketing communications. Companies use various promotional tools in order to design successful integrated marketing communication strategies.…

    • 470 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Marketing is an important area in any company. Integrated marketing is an area of the marketing world. This type of marketing can increase brand value and this allows for a high turnover on the company’s investments. We will review a company and describe the purpose and value of integrated marketing, as well as showing what value the plan adds to the company.…

    • 771 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Imc Portfolio

    • 3692 Words
    • 15 Pages

    Determining the role of Integrated Marketing Communication (IMC) tools in today’s marketing world has become all the more important for marketers because of the changing trends worldwide. Social change and constantly evolving technology has introduced the IMC tools into the mix for successfully achieving growth of an organisation (Belch, et al. 2012).…

    • 3692 Words
    • 15 Pages
    Powerful Essays
  • Good Essays

    Marks and Spencer has been known for its highest standards of fair-trading, which include acquiring strong contacts with current suppliers, producing and proposing high-quality food, being friendly to the staff and having a flexible exchange policy for existing customers (Grayson, 2011). Having a stable and positive reputation is inevitable for the big worldwide brands. The company being initially only focused on producing garments lately diversified its market to the other sectors, such as food, electronics and furniture (Hamil, Crosbie, 1990). Diversification guaranteed bigger amount of customers for the company and expanded its growth. The company tends to locate its stores in the high streets which leads to obtaining large amount of customers every day and therefore larger profit. (Bird, Witherwick, 1986). Furthermore, Marks and Spencer does not rent the premises, it owns stores eliminating the possible rental costs. Marks and Spencer is an international retailer which owns more than thousand shops approximately in forty countries, covering market of such a big size is beneficial for the company’s income (Salmon, Tordjman, 1989). According to Doyle (1982), Marks and Spencer is the Britain’s strongest and most successful brand that makes company well…

    • 1233 Words
    • 5 Pages
    Good Essays
  • Powerful Essays

    Aldi and Lidl

    • 2916 Words
    • 12 Pages

    In our globalized world it Is becoming more and more challenging for companies to create their own unique brand. Competition is high and companies have to decide which strategy is the best for their business evolvement. This report is focused on two different companies Lidl and Aldi operating in the food retailing industry. Lidl and Aldi mostly was entering markets through Greenfield investments. These two companies chose greenfield investment as they wanted to have a full control over their business, promote their own brand and manage their business on their own. Advantages and disadvantages of entering market through greenfield investment is included in this report. Aldi’s main objective, when entering other market like UK and Switzerland, is ‘recognising customers needs and meeting the requirements of the demand in that country’. Lidl and Aldi have completely different strategies in global expansion. Aldi was entering big markets like the USA and Australia and this was good strategy for company’s expansion as target markets of such countries are much bigger than European target market. But it takes much more effort to control such big markets. As for Lidl’s future I would recommend to expand in other European countries before entering big markets like Russia, although it would be a great opportunity for Lidl to enter Russian market.…

    • 2916 Words
    • 12 Pages
    Powerful Essays
  • Best Essays

    Marks & Spencer - Retail Project. 2012. Marks & Spencer. [ONLINE] Available at: http://www.slideshare.net/smsulari/marks-spencer-retail-project#btnNext. [Accessed 27 November 2012].…

    • 3542 Words
    • 15 Pages
    Best Essays
  • Good Essays

    Integrated marketing communications (IMC) as defined by the text is, carefully integrating and coordinating the company’s many communications channels to deliver a clear, consistent, and compelling message about the organization and its products. The integrated marketing plan is a superior model for marketing communications because it creates synergy, provides internal focus, is an efficient and effective marketing communication program and…

    • 618 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    The IMC approach has received almost instant recognition at the end of the 1990s, as a result of the existing trends to reduce the budget allocated to mass advertising campaigns and to concentrate on segmented or personalised communication with final consumers. The increased fragmentation of media and customers, as well as the revolution introduced in mass communication by the new communication channels – internet and mobile communication technologies – has created the need for a new approach to marketing communication, that can insure centralised management and a consistency of corporate messages sent towards various audiences.…

    • 1222 Words
    • 5 Pages
    Powerful Essays
  • Satisfactory Essays

    Market Entry Strategy

    • 428 Words
    • 2 Pages

    Limited Brands, parent company to Bath and Body, currently employs an integrated marketing plan for its distribution of the Bath and Body product line (L Brand International Strategy 2014, Para 1). This strategy could be combined with the prospect of a joint venture for a successful expansion into the United Kingdom market. Integrated marketing channels can be challenging to manage but they are the most effective way to connect marketing and customer service, providing benefits for both company and consumer (Ellis, 2011).…

    • 428 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    global marketing managment

    • 3525 Words
    • 15 Pages

    3. If the value be ‘a’ , benefit be ‘b’ and the price be ‘c’ then relation between the threes is given by…

    • 3525 Words
    • 15 Pages
    Satisfactory Essays
  • Good Essays

    In addition, the portrayal of communication in media has changed over time. In the start, the traditional media have based on one-way communication. Nevertheless, nowadays time has changed and the media revolution has come. Now media is all about two-way communication and integrated marketing communication (IMC, s).Integrated marketing communications are the mixture of using traditional and advanced media .For Example, nowadays companies in Bangladesh preferably are using the integration of broadcast media, print media, and social media for the better analytics.…

    • 430 Words
    • 2 Pages
    Good Essays
  • Powerful Essays

    Imc and Brand Building

    • 1294 Words
    • 4 Pages

    “IMC strategy as a set of processes that include the planning, development, execution, and evaluation of coordinated, measurable, persuasive brand communications programs over time with consumers, customers, prospects, employees, associates, and other targeted, relevant external and internal audiences. Therefore, effective IMC is an integral part of an effective brand equity strategy” (Madhavaram, Sreedhar.; Badrinarayanan, Vishag.; McDonald, Robert E, 2005)…

    • 1294 Words
    • 4 Pages
    Powerful Essays
  • Satisfactory Essays

    5.0 Development of a definition for integrated marketing communications reveals how it is considered as a process by which companies systematically coordinates their multiple messages and other communications programmes and integrate them into a consistent marketing communications mix to send the target market a distinctive message about their company.…

    • 541 Words
    • 3 Pages
    Satisfactory Essays
  • Powerful Essays

    Case Study Unilever

    • 2534 Words
    • 11 Pages

    Integrated Marketing Communication (IMC) is quite a simple concept once you understand it. It makes sure that all forms of messages and communications get linked together. So what this actually means is that IMC is used to connect all the promotional tools, so that they can work together in harmony. One major goal of IMC is to send a consistent message to customers. Integrated marketing communications make sure to help an organization with coordination and management of its promotional efforts to make sure that the customers receive consistent messages (Pride, Elliot, Rundle-Thiele, Waller, Paladino, Ferrell, 2007, p.391).…

    • 2534 Words
    • 11 Pages
    Powerful Essays
  • Powerful Essays

    29 May, 2006, the streets of Switzerland’s cities were transformed into a theatre of war. Youngsters with guns, bloody war victims and black-hooded tortured prisoners took over the streets at local bus stops, shopping centres and train stations. The organisation behind this attack was not an extremist terrorist group, it was Amnesty International.…

    • 2103 Words
    • 9 Pages
    Powerful Essays

Related Topics