It’s easy to get started with HSBCnet It’s easy to get started with HSBCnet
1. Verify that you meet the minimum system requirements. 1. Verify that you meet the minimum system requirements. 2. Complete the HSBCnet Customer Agreement, including online registration, and and forward it 2. Complete the HSBCnet Customer Agreement, including online registration, forward it to to your bank contact. bank contact. 3. We will set up your first users (initial Systems Administrators) and then they set up the rest 3. We will set up your first users (initial Systems Administrators) and then they set up the rest of of your online profile. your online profile.
If you have any questions not answered inin this guide please speak your usual Bank Contact or call call any questions not answered this guide please speak to to your usual Bank Contact or If the HSBCnet helpline on 08456 017 118 the HSBCnet helpline on 1-800-662-2012.
Minimum System Requirements
Software Requirements Software Requirements HSBCnet is designed to work with the following browser versions/operating system components. HSBCnet is designed to work with the following browser versions/operating system components.
Operating System Windows 98/98SE Windows NT 4. (SP6) Windows 2000 Pro Windows XP
Browser IE 5.5 and above IE 5.5 and above IE 5.5 and above IE 6 and above Indicates that a secure session is in progress.
All browser versions must be supported by 128-bit encryption (this is the highest level of protection for all internet communications and financial transactions). To check the level of security being used double click the security padlock at the bottom right of the browser – this will establish the level of security being used. The best way to check if you have 128-bit encryption in Internet Explorer is to Click on ‘Help’ in the toolbar, then ‘About Internet Explorer’ and check the cipher strength is 128-bit. If your equipment meets the above criteria, then you should have no problems accessing the service. However, if there are gaps in your system compatibility, then you can try some of the following:
Download the latest browser from the Microsoft website (www.microsoft.com). Certain versions of Microsoft Internet Explorer may require an additional patch available from www.microsoft.com/technet/security to display the security status.
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Pentium II Processor 450MHz recommended 128MB RAM 20MB Hard disk space with 90MB available Minimum 800 x 600 screen & 256 colours PS2 Keyboard or adapter 56kbs internet connection
Additionally for Smartcard Reader: COM (Serial), USB, or PCMCIA (Laptop) available CD ROM drive
Further information for installing smartcard readers may be found in the ‘Smart card installation guide’ available on the CD that will be sent with your card reader.
Complete the HSBCnet Customer Agreement HSBCnet Customer Agreement
Section 1 and Customer Details & & Accounts and Services Schedule Section1 and 22 Customer Details Accounts and Services Schedule You must complete Section and Section 2 2 the HSBCnet Customer Agreement. You must complete Section 1 1 and Section of of the HSBCnet Customer Agreement. Section 3 Customer Associate Letter Authority Section3 Customer Associate Letter of of Authority Section 3 must be completed you want to access accounts held in in name of a different legal Section 3 must be completed ifif you want to access accounts heldthe the name of a different legal Each different legal entity should complete a separate copy of Section 3 – Customer entity. Each different legal entity should complete a separate copy of Section 3 – The The Customer Associate Letter of Authority. Associate Letter of Authority. Customers who have already completed Customer Associate Letters of Authority for an existing Customers who have already completed Customer Associate Letters of Authority for an existing electronic banking...