M4 Research Report
Organizational Structure: Federal Express
This research paper will examine the organizational structure at the Federal Express Corporation. Federal Express employs over 90,000 people at more than 1,600 facilities globally. “FedEx provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce and business services. We offer integrated business applications through operating companies competing collectively and managed collaboratively, under the respected FedEx brand (FedEx).” This research report will examine Federal Express organizational structure by answering the following 5 questions: 1.What type of organizational structure does this company have? 2.What are some of the forces that influence this company's environmental uncertainty? 3. Describe how the company responds to the environment within which it operates. 4.Describe and analyze the key factors causing environment complexity. How might this environment complexity lead to organizational complexity? 5.What can the company do to have an effect on controlling its environment? 1. What type of organizational structure does this company have?
FedEx has a geographical organizational structure along with a centralized command structure. Major decisions come down from its Memphis headquarters and then get pushed out to regional managers for execution. FedEx organizational structure emphasizes centralized decision-making and relies on local managers to lead the employees. The organization is divided by divisions and then further divided by each region. Each region operates independently with its mission and strategy aligned with the overall goals of the company. There is a regional manager overseeing the entire operation and he or she reports to the main office. The regional manager has complete responsibility for his specific region. FedEx’s operations are...